谁想像当地人一样生活?:消费者选择AirBNB意向的决定因素分析

Wang Z. Min, L. Lu
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引用次数: 8

摘要

“爱彼迎”作为一种新的生活方式,正在成为“共享经济”商业模式的专有名词,并在年轻人的消费群体中广受欢迎。它的市场尤其在西方国家蓬勃发展,而在中国却不那么受欢迎。在这篇文章中,我们旨在利用扩展的接受和使用技术统一理论(UTAUT2)模型来探讨影响消费者采用Airbnb的因素。结果表明,绩效期望、社会影响、享乐动机和价格价值是Airbnb使用意愿的显著预测因子,消费者信任与绩效期望正相关。此外,消费者的跨文化体验调节了绩效期望与行为意愿的关系,消费者的外向性和求变倾向调节了享乐动机与行为意愿的关系。讨论了研究结果的理论和实践意义。
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Who Wants to Live Like a Local?: An Analysis of Determinants of Consumers' Intention to Choose AirBNB
As a new lifestyle, “Airbnb” is on its way to the proper nouns of the business model of “sharing economy” and gaining great popularity among the consumer groups of young people. Its marketplaces have flourished particularly in western countries, while in China it's not that popular. In this article, we aimed to explore the factors influencing consumer adoption of Airbnb using Extended Unified Theory of Acceptance and Use of Technology (UTAUT2) model. The results indicated that performance expectancy, social influence, hedonic motivation and price value were significant predictors of intention to use Airbnb, and consumers' trust was positively related to performance expectancy. Further, consumers' cross-cultural experience moderated the relationship between performance expectancy and behavior intention, and consumers' extroversion as well as change seeking tendency moderated the relationship between hedonic motivation and behavior intention. Theoretical and practical implications of the findings are discussed.
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