{"title":"设计程序作为指令的基础","authors":"C. Jansen, M. Steehouder","doi":"10.1109/IPCC.1997.637025","DOIUrl":null,"url":null,"abstract":"Procedures telling users what to do in which situation should not only be accurate and clearly stated; they should also be optimally effective, efficient, transparent and easy to remember. In this paper a set of principles is introduced that help technical communicators to design procedures that meet these four criteria. A key role proves to be played by the sequential order of the instructions.","PeriodicalId":255103,"journal":{"name":"Proceedings of IPCC 97. Communication","volume":"10 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1997-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Designing procedures as a foundation for instructions\",\"authors\":\"C. Jansen, M. Steehouder\",\"doi\":\"10.1109/IPCC.1997.637025\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Procedures telling users what to do in which situation should not only be accurate and clearly stated; they should also be optimally effective, efficient, transparent and easy to remember. In this paper a set of principles is introduced that help technical communicators to design procedures that meet these four criteria. A key role proves to be played by the sequential order of the instructions.\",\"PeriodicalId\":255103,\"journal\":{\"name\":\"Proceedings of IPCC 97. Communication\",\"volume\":\"10 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1997-10-22\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Proceedings of IPCC 97. Communication\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/IPCC.1997.637025\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of IPCC 97. Communication","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/IPCC.1997.637025","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Designing procedures as a foundation for instructions
Procedures telling users what to do in which situation should not only be accurate and clearly stated; they should also be optimally effective, efficient, transparent and easy to remember. In this paper a set of principles is introduced that help technical communicators to design procedures that meet these four criteria. A key role proves to be played by the sequential order of the instructions.
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