塔比拉兰市保和大学教学人员情绪智力与工作绩效

Joyce Marie T. Sumatra
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摘要

情商(EI)是评价和表达自己的情绪,评价和识别他人的情绪,调节自己的情绪,并利用情绪促进自己的表现的能力。教学员工的工作绩效是指教师的教学技能、个人和社会素质、教育领导能力和执行能力,由员工及其所在部门/办公室负责人进行评估。本研究旨在探讨教学员工的情商与工作绩效之间的关系。本研究采用描述性定量调查方法,采用标准化问卷调查收集数据。调查对象包括保和大学不同院系的111名全职教师。本研究采用总体信度在0.77 ~ 0.91之间的Wong and Law情绪智力量表来测量被调查者的情绪智力。结果显示,情商与工作绩效呈显著正相关。本研究表明,随着情商的提高,教学员工的工作绩效也会随之提高。此外,自我评价与办公室主管评价之间的工作绩效差异不显著。本研究发现,教学员工对自己和各自办公室/部门主管的评价得分没有差异。
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Emotional Intelligence and Job Performance of the Teaching Employees at University of Bohol, Tagbilaran City
Emotional Intelligence (EI) is the ability to appraise and express one’s emotions, appraise and recognize the emotion of others, regulate one’s emotion, and use the emotion to facilitate one’s performance. Job performance of teaching employees refers to the instructional skills, personal & social qualities, educational leadership, and executive ability of the teachers, which is evaluated by the employees and their respective department/office head. This study was designed to examine the correlation between EI and job performance of the teaching employees. The study utilized a descriptive quantitative survey method using standardized questionnaires in gathering the data. The study respondents comprised 111 full-time teaching regular employees in different departments of the University of Bohol. This study used the Wong and Law Emotional Intelligence Scale with overall reliability between 0.77-0.91, which measured the EI of the respondents. Results displayed a significant positive correlation between EI and job performance. This study implies that as EI increases, the job performance of the teaching employees also increases. Moreover, the job performance between self-evaluation and office head evaluation does not significantly differ. This research indicates that the evaluation scores have no difference in how the teaching employees rated themselves and their respective office/department heads.
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