从评论中识别方面并分析他们的情绪

Braja Gopal Patra, Niloy J. Mukherjee, Arijit Das, Soumik Mandal, Dipankar Das, Sivaji Bandyopadhyay
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引用次数: 7

摘要

随着互联网的普及以及每天通过社交媒体、博客和评论网站发布的大量评论,对基于主题或方面的分析提出了研究挑战。近年来,从现有的非结构化和噪声数据中挖掘各方面的观点也成为一项具有挑战性的任务。在本文中,我们提出了一种新的方法,利用不同的特征和基于条件随机场的机器学习算法,从餐馆和笔记本电脑的评论中识别关键术语及其情感。监督方法在方面词识别方面的f值分别为0.7493380和0.6858054,而在餐馆和笔记本电脑评论上基于方面的情感分类的f值分别为0.68982和0.6041。
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Identifying Aspects and Analyzing Their Sentiments from Reviews
The popularity of internet along with the huge number of reviews posted daily via social media, blogs and review sites invokes the research challenges on topic or aspect based analysis. In the recent years, it also has become a challenging task to mine opinions with respect to the aspects from the available unstructured and noisy data. In this paper, we present a novel approach to identify the key terms and its sentiments from the reviews of Restaurants and Laptops with the help of different features and Conditional Random Field based machine learning algorithm. The supervised method achieves F-score of 0.7493380 and 0.6858054 for aspect term identification whereas 0.68982 and 0.6041 of accuracy for aspect based sentiment classification on Restaurant and Laptop reviews, respectively.
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