学校辅导员职业倦怠的个体与组织因素研究

Heather J. Fye, Ryan M. Cook, Eric R. Baltrinic, Andrea Baylin
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引用次数: 20

摘要

职业倦怠对学校辅导员来说是一种具有统计学意义的现象,它与各种个体因素和组织因素相关,已有独立研究。因此,本研究以227名学校辅导员为研究对象,从个体和组织两方面探讨了职业倦怠的影响因素。采用《心理咨询师职业倦怠量表》的5个子量表对心理咨询师的多维职业倦怠进行测量,五个子量表分别为:倦怠、无能、消极工作环境、贬低来访者和个人生活恶化。通过层次回归分析,我们发现个人和组织因素在消极工作环境中占66.6%的方差,在个人生活恶化中占38.3%的方差,在不称职中占36.7%的方差,在疲惫中占35.1%的方差,在贬低客户中占14.0%的方差。我们讨论了研究结果对学校辅导员和主管的启示。确定倦怠的多维度及其相关因素,解决自我照顾和职业活力目标,沟通明确的学校辅导员角色,提供指导机会,提高倡导技能可能有助于减轻倦怠。
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Examining Individual and Organizational Factors of School Counselor Burnout
Burnout is a statistically significant phenomenon for school counselors, correlated with various individual and organizational factors, which have been studied independently. Therefore, we investigated both individual and organizational factors of burnout conceptualized as a multidimensional phenomenon with 227 school counselors. Multidimensional burnout was measured by the five subscales of the Counselor Burnout Inventory, which included Exhaustion, Incompetence, Negative Work Environment, Devaluing Clients, and Deterioration in Personal Life. Using hierarchal regression analyses, we found individual and organizational factors accounted for 66.6% of the variance explained in Negative Work Environment, 38.3% of the variance explained in Deterioration in Personal Life, 36.7% of the variance explained in Incompetence, 35.1% of the variance explained in Exhaustion, and 14.0% of the variance explained in Devaluing Clients. We discuss implications of the findings for school counselors and supervisors. Identifying the multidimensions of burnout and its correlates, addressing self-care and professional vitality goals, communicating defined school counselor roles, providing mentoring opportunities, and increasing advocacy skills may help alleviate burnout.
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