护理中非惩罚性环境的组成部分

J. Sepp, P. Tint
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引用次数: 4

摘要

在养老院,管理者需要创造工作环境,考虑病人和工人的需求,并帮助组织应对复杂和变化的环境。本研究旨在探讨工作环境对护工安全行为的影响。我们使用KIVA问卷(表征福利工作者)。我们的研究表明,为了创造无责备的文化和非惩罚性的环境,管理者应该注意几个因素:承诺、沟通、领导、协作、团队合作和学习。
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The Components of Non-Punitive Environment in Nursing
Abstract In nursing homes, managers need to create work environment which considers patient’s and worker’s needs and helps the organization to respond to a complicated and changing environment. The aim of the study is to investigate the influence of working environment on care workers’ safe behavior. We used KIVA questionnaire (characterizes the wellbeing workers). Our study reveals that in order to create the blame-free culture and non-punitive environment, the managers should pay attention to several factors: commitment, communication, leadership, collaboration, teamwork and learning.
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