自动化电子商务的智能代理

Shafiq ur Réhman, J. Coughlan
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引用次数: 3

摘要

随着越来越多的产品和服务的出现,人们认识到电子商务能够快速响应请求,因此电子商务正变得越来越普遍。目前,只有人类能够理解网上发布的服务和产品信息。这造成了不必要的决策延迟,增加了人类的努力。在当前的电子世界中,代理正在以更智能的方式取代人类执行同样的任务。它们代表人类进行谈判、决策和执行。然而,价格是创造代理人的主要标准之一。这个因素很容易测量和自动化。本文提出了一种基于智能代理的B2C电子商务模型,该模型通过智能代理的部署实现了智能代理的自主、自动在线搜索,智能代理可以快速响应客户的请求。系统基于图书本体的三层应用和搜索比较模块的实现,以获得更深层次的领域视角。实现在线服务的体系结构,也就是说,从在线网站搜索产品,并在不同的网站中比较该产品,并在运行时获得最便宜的价格是我们的主要目标。以客户驱动型网站为例,分析了该模型的有效性。基本目的是让我们的客户满意,并以最便宜的价格搜索产品。
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Smart agent for automated e-commerce
E-commerce is becoming more widespread as its ability being recognize to rapidly respond to requests and as more products and services become available. At the present time, only human beings are able to understand the services and product information published online. This cause unnecessary delay in decision making and increase the efforts of humans. In current e-World agents are replacing humans to perform the same tasks in much smarter ways. They negotiate, decide and perform on behalf of humans. Nevertheless, price is the one of the major criterion by which agents are created. This factor is easy to measure and automate. In this paper, we present an agent based model for B2C e-commerce, which deploys intelligent agents to facilitate autonomous and automatic on-line searching by intelligent agents which quickly responds to customers requests. System rests on 3-tier application and ontology of books and implementation of searching and comparison module to gain the deep perspective of domain. Implementing the architecture for online services, that is, searching the product from online web sites and comparing that product amongst different web sites and getting the result of cheapest price at the run time is our main objective. We analyzed the effectiveness of the model by customer-driven web site which provided information about products in an efficient way. The basic purpose was to satisfy our customers and search the product in cheapest price.
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