Learning Problems in a Remote Working Situation: A Generation Z Perspective

The transformations on the labour market related to the work modes, but also to the fact of new pension arrangements allowing early retirement, as well as the massive entry of the youngest generation of workers, known as generation Z, into the labour market, create numerous risks related to the irreversible loss of organisational knowledge, which cannot be replaced by external knowledge. New challenges that appear in modern companies are also connected with the massive implementation of remote work as a result of COVID pandemic. In these circumstances knowledge management and particularly knowledge transfer from employee to employee faced with new obstacles. In the context of the outlined econo-socio-demographic changes, the author of this paper focuses her analysis on answering the question of how remote working influences selected aspects of learning processes in organisations as experienced by Generation Z. The research was conducted in December 2022 on a sample of the Generation Z representatives with the aim to identify their experiences and opinions about the remote type of work. For the research purposes, the Likert scale-based questionnaire technique was applied. The data was analysed in the STATISTICA program using Kruskal-Wallis ANOVA on ranks test, Mann-Whitney test, and the Pearson's chi-square test. The results of the research reveal interesting dependencies between the respondents’ opinions and variables such as gender, the industry in which the remote work was conducted, size of the organisation, experience in remote working and the preferred form of work in the future.