ROBERTA DUTRA DE ANDRADE, Paulo Gonçalves Pinheiro, Luisa Cagica Carvalho
Informed by exchange and social capital theories, reasoned action, and psychological contract frameworks, this paper seeks to elucidate the intricate interplay between psychological contracts and their impact on knowledge-sharing motivations within the context of startups. The research adopts a qualitative approach, employing in-depth personal interviews and focus groups, with subsequent content analysis facilitated by NVivo software. Through a comprehensive exploration encompassing startups spanning diverse industries and maturity levels, the investigation draws upon insights from founding partners, directors, and employees. Notably, this study stands apart from the literature primarily examining established enterprises in Anglo-Saxon nations. Conversely, it distinguishes itself by its novel examination of how psychological contracts exert influence on knowledge sharing across individual, intra-organizational, and inter-organizational strata within startups operating in emerging economies, taking into account their distinctive characteristics. The findings shed light on employees' core perceptions of their reciprocal obligations and the organization's corresponding commitments. Moreover, the research unveils the nuanced impact of contextual factors on the cultivation of social bonds, consequently moulding knowledge-sharing dynamics within startups, thereby directly shaping individual and organizational outcomes.
{"title":"Influence of Psychological Contracts in Knowledge Sharing Through Startups","authors":"ROBERTA DUTRA DE ANDRADE, Paulo Gonçalves Pinheiro, Luisa Cagica Carvalho","doi":"10.34190/eckm.24.2.1817","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1817","url":null,"abstract":"Informed by exchange and social capital theories, reasoned action, and psychological contract frameworks, this paper seeks to elucidate the intricate interplay between psychological contracts and their impact on knowledge-sharing motivations within the context of startups. The research adopts a qualitative approach, employing in-depth personal interviews and focus groups, with subsequent content analysis facilitated by NVivo software. Through a comprehensive exploration encompassing startups spanning diverse industries and maturity levels, the investigation draws upon insights from founding partners, directors, and employees. Notably, this study stands apart from the literature primarily examining established enterprises in Anglo-Saxon nations. Conversely, it distinguishes itself by its novel examination of how psychological contracts exert influence on knowledge sharing across individual, intra-organizational, and inter-organizational strata within startups operating in emerging economies, taking into account their distinctive characteristics. The findings shed light on employees' core perceptions of their reciprocal obligations and the organization's corresponding commitments. Moreover, the research unveils the nuanced impact of contextual factors on the cultivation of social bonds, consequently moulding knowledge-sharing dynamics within startups, thereby directly shaping individual and organizational outcomes.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135015430","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
It is intended to understand how knowledge transfer is processed in the craft beer business network in Portugal, to assess the importance of the knowledge thus acquired and how it impacts the processes. Thus, since knowledge is an organizational resource that provides a sustainable competitive advantage in a competitive environment and in a dynamic economy, the transfer of knowledge between organizations is fundamental for their survival and growth. Therefore, and given that, in the craft beer sector, knowledge, experience, and personal skills of the entrepreneur are the main reasons for the existence of networks and collaborations, the transfer of knowledge in the craft beer business has attracted the interest of academics. Thus, the main objective of this study was to understand the importance of knowledge, how its transfer occurs between the various elements of the craft beer business network and its dynamics. It was concluded, through a qualitative case study, that the importance of this knowledge is crucial and the impact very significant in the processes, identifying a model that explains the process. This study also allowed to increase knowledge about the transfer of knowledge among the members of this network, still little studied, and to draw attention to the need to carry out more studies on this topic.
{"title":"Knowledge Transfer in the Craft Beer Business Networks in Portugal","authors":"Paula Lemos Costa, Ana Pacheco, Jorge Simões","doi":"10.34190/eckm.24.2.1886","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1886","url":null,"abstract":"It is intended to understand how knowledge transfer is processed in the craft beer business network in Portugal, to assess the importance of the knowledge thus acquired and how it impacts the processes. Thus, since knowledge is an organizational resource that provides a sustainable competitive advantage in a competitive environment and in a dynamic economy, the transfer of knowledge between organizations is fundamental for their survival and growth. Therefore, and given that, in the craft beer sector, knowledge, experience, and personal skills of the entrepreneur are the main reasons for the existence of networks and collaborations, the transfer of knowledge in the craft beer business has attracted the interest of academics. Thus, the main objective of this study was to understand the importance of knowledge, how its transfer occurs between the various elements of the craft beer business network and its dynamics. It was concluded, through a qualitative case study, that the importance of this knowledge is crucial and the impact very significant in the processes, identifying a model that explains the process. This study also allowed to increase knowledge about the transfer of knowledge among the members of this network, still little studied, and to draw attention to the need to carry out more studies on this topic.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135015762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Senka Drobac, Petri Leskinen, Muhammad Faiz Wahjoe
This paper outlines ongoing research to standardize the metadata of letters from Finnish cultural heritage organizations to build a comprehensive archive for studying 19th-century epistolary culture in the Grand Duchy of Finland (1808/09-1917), as a part of the Constellations of Correspondence (CoCo) project. The challenge of deduplicating and reconciling actors and their associated information is an important problem faced in historical knowledge databases. The actors, e.g., senders and recipients of letters, can be individual people, couples, or families as well as organizations like institutions or companies. The deduplication described in this article has its focus on the individual people. The solutions we propose in this paper are significant for the development of the efficient and accurate approaches in this field.
{"title":"Navigating the Challenges of Deduplicating Actors in Historical Letter Exchanges","authors":"Senka Drobac, Petri Leskinen, Muhammad Faiz Wahjoe","doi":"10.34190/eckm.24.2.1317","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1317","url":null,"abstract":"This paper outlines ongoing research to standardize the metadata of letters from Finnish cultural heritage organizations to build a comprehensive archive for studying 19th-century epistolary culture in the Grand Duchy of Finland (1808/09-1917), as a part of the Constellations of Correspondence (CoCo) project. The challenge of deduplicating and reconciling actors and their associated information is an important problem faced in historical knowledge databases. The actors, e.g., senders and recipients of letters, can be individual people, couples, or families as well as organizations like institutions or companies. The deduplication described in this article has its focus on the individual people. The solutions we propose in this paper are significant for the development of the efficient and accurate approaches in this field.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123051219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper takes its cue from a paper by Kianto and Cabrilo (2022) presented at ECKM 2022. In their paper they raise concerns both with the theoretic underpinnings of the theory of Intellectual Capital and the more specific need to consider the impacts on new technologies and work structures. In the existing literature it has been proposed that Intellectual Capital is composed of a variety of components which have often been addressed somewhat independently. It is important to both investigate the nature of these sub-components and recognize the extent to which they interact. Some key concerns with Intellectual Capital and its subcomponents are discussed including their valuation, which presents significant challenges to traditional approaches of valuation. Other notable concerns relate to the underlying conceptual structure for Intellectual Capital, which needs further study with respect to its general intelligibility, its explanatory value, and in the light of major technological changes and the phenomenon of digitization.
{"title":"Towards a Deeper Understanding of Intellectual Capital","authors":"Antthony Wensley, M. M. Evans","doi":"10.34190/eckm.24.2.1678","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1678","url":null,"abstract":"This paper takes its cue from a paper by Kianto and Cabrilo (2022) presented at ECKM 2022. In their paper they raise concerns both with the theoretic underpinnings of the theory of Intellectual Capital and the more specific need to consider the impacts on new technologies and work structures. In the existing literature it has been proposed that Intellectual Capital is composed of a variety of components which have often been addressed somewhat independently. It is important to both investigate the nature of these sub-components and recognize the extent to which they interact. Some key concerns with Intellectual Capital and its subcomponents are discussed including their valuation, which presents significant challenges to traditional approaches of valuation. Other notable concerns relate to the underlying conceptual structure for Intellectual Capital, which needs further study with respect to its general intelligibility, its explanatory value, and in the light of major technological changes and the phenomenon of digitization.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115040945","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper addresses knowledge work challenges relating to emerging cognitive technologies. The field of research addressing artificial intelligence (AI), and related topics, is rapidly increasing. However, despite this emerging interest, the currently body of published research remains complex and unstructured. In particular, it remains to be understood how these technologies is implemented and cause changes in man-machine collaboration. To inform this issue, we conducted a bibliometric analysis of extant literature on AI and man-machine collaboration to take stock of extant published research in order to provide a foundation upon which both future theory and practice can be built. We based our analysis of an exhaustive structured literature search of published academic research in Web of Science (WoS) until 2020. Using the keywords digi* AND transform* OR artificial intelligence, 8 728 articles were identified. The bibliometric analysis enabled us first to identify 202 relevant articles published within the fields of business and management, and subsequently to further narrowing our scope to 25 core contributions using bibliometric coupling. A content analysis of these 25 articles revealed that whereas there is a lot of attention to the technological complexities related to the emerging cognitive technologies, there is to date limited empirical descriptions of the consequences for individuals, organizations or value creation of adopting these technologies. Our study identifies four important dimensions of man-machine collaboration; Knowledge worker, Organization, Market, and Society. Moreover, our findings reveal extant research is inconclusive with respect to the forces affecting these dimensions as different authors record both proactive forces and constraining forces associated with each of the four dimensions. Our contribution, as well as, the identification of a core canon of relevant research articles provides a foundation upon which future research and practice can be built by identifying core dimension and the forces acting upon them.
本文讨论了与新兴认知技术相关的知识工作挑战。人工智能(AI)及其相关主题的研究领域正在迅速增加。然而，尽管有这种新兴的兴趣，目前发表的研究仍然是复杂和非结构化的。特别是，这些技术是如何实现的以及如何引起人机协作中的变化还有待了解。为了说明这个问题，我们对现有的人工智能和人机协作文献进行了文献计量分析，以评估现有的已发表研究，以便为未来的理论和实践奠定基础。我们的分析基于对Web of Science (WoS)上发表的学术研究的详尽结构化文献检索，直到2020年。使用关键词digi* AND transform*或人工智能，共识别出8 728篇文章。通过文献计量分析，我们首先确定了在商业和管理领域发表的202篇相关文章，随后使用文献计量耦合将我们的范围进一步缩小到25篇核心贡献。对这25篇文章的内容分析显示，尽管对新兴认知技术相关的技术复杂性有很多关注，但迄今为止，对采用这些技术对个人、组织或价值创造的影响的经验描述有限。我们的研究确定了人机协作的四个重要维度;知识工作者、组织、市场与社会。此外，我们的研究结果表明，现有的研究对于影响这些维度的力量是不确定的，因为不同的作者记录了与四个维度中每个维度相关的主动力量和约束力量。我们的贡献，以及相关研究文章的核心经典的识别，为未来的研究和实践提供了一个基础，可以通过识别核心维度和作用于它们的力量来建立。
{"title":"A bibliometric analysis deconstructing research on how cognitive technologies affects man-machine collaboration.","authors":"K. Breunig, Tina Alexandra Ngo Schwabe Strand","doi":"10.34190/eckm.24.2.1345","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1345","url":null,"abstract":"This paper addresses knowledge work challenges relating to emerging cognitive technologies. The field of research addressing artificial intelligence (AI), and related topics, is rapidly increasing. However, despite this emerging interest, the currently body of published research remains complex and unstructured. In particular, it remains to be understood how these technologies is implemented and cause changes in man-machine collaboration. To inform this issue, we conducted a bibliometric analysis of extant literature on AI and man-machine collaboration to take stock of extant published research in order to provide a foundation upon which both future theory and practice can be built. We based our analysis of an exhaustive structured literature search of published academic research in Web of Science (WoS) until 2020. Using the keywords digi* AND transform* OR artificial intelligence, 8 728 articles were identified. The bibliometric analysis enabled us first to identify 202 relevant articles published within the fields of business and management, and subsequently to further narrowing our scope to 25 core contributions using bibliometric coupling. A content analysis of these 25 articles revealed that whereas there is a lot of attention to the technological complexities related to the emerging cognitive technologies, there is to date limited empirical descriptions of the consequences for individuals, organizations or value creation of adopting these technologies. Our study identifies four important dimensions of man-machine collaboration; Knowledge worker, Organization, Market, and Society. Moreover, our findings reveal extant research is inconclusive with respect to the forces affecting these dimensions as different authors record both proactive forces and constraining forces associated with each of the four dimensions. Our contribution, as well as, the identification of a core canon of relevant research articles provides a foundation upon which future research and practice can be built by identifying core dimension and the forces acting upon them. ","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"282 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116086861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Developing countries like India are formulating various models to improve farmers' lives and agribusiness organizations' sustainability. However, most models focus on technological interventions in improving agriculture production, pest control and creating hybrid seeds that resist climate change to achieve agriculture sustainability. They ignore the role of the collective action approach to ensure the holistic development of farmers and the agriculture sector. There is significantly less attention given to indigenous ways of building collective action and organizational sustainability of the traditional Farmer's groups. Therefore, the researcher aims to explore the existing activities followed by traditional farmers to ensure collective action and the organizational sustainability of their groups. Additionally, the researcher maps its similarity to the Indian philosophical principles of Pancha Maha Yajna propagated by the Vedas. Pancha Maha Yajna describes five daily obligations or sacrifices an individual must make to respect and give back to society, nature, and the divine. Firstly, Brahma Yajna, which involves knowledge creation and updating. Secondly, Dev Yajna which is seeing divinity within and around. Third, Pitru Yajna, where we acknowledge and celebrate the contributions made by our ancestors. Fourth is Bhuta Yajna, which describes an individual's responsibility to respect and care for all living things, including people, animals, and plants. Lastly, Manushya Yajna is a service to society. A qualitative case study method was adopted to explore the evidence of applying these ancient principles in the daily activities of traditional farmers groups in India. A theoretical model to enhance collective action and organizational sustainability grounded on Vedic concepts was developed based on the evidence from the study. Thus, agribusiness organizations worldwide can implement the tenets of Pancha Maha yajnas to encourage ethical behaviour, social responsibility, collective action, and sustainability in their organizations to promote the social welfare of farmers and society.
印度等发展中国家正在制定各种模式，以改善农民的生活和农业综合企业组织的可持续性。然而，大多数模式侧重于改善农业生产、防治病虫害和培育抵抗气候变化的杂交种子的技术干预，以实现农业的可持续性。它们忽视了集体行动方法在确保农民和农业部门全面发展方面的作用。对建立集体行动和传统农民团体的组织可持续性的土著方式给予的关注明显较少。因此，研究者旨在探究传统农民为保证集体行动和群体组织的可持续性所遵循的现有活动。此外，研究人员将其与吠陀经传播的印度哲学原则Pancha Maha Yajna相似。Pancha Maha Yajna描述了个人必须尊重和回报社会、自然和神性的五种日常义务或牺牲。首先是梵天，这涉及到知识的创造和更新。第二，Dev Yajna，看到内在和周围的神性。第三个是Pitru Yajna，在那里我们承认并庆祝祖先的贡献。第四个是Bhuta Yajna，它描述了一个人尊重和照顾所有生物的责任，包括人、动物和植物。最后，Manushya Yajna是对社会的服务。本文采用定性案例研究方法，探讨在印度传统农民群体的日常活动中应用这些古老原则的证据。基于该研究的证据，建立了一个基于吠陀概念的理论模型，以增强集体行动和组织的可持续性。因此，世界各地的农业综合企业组织可以实施Pancha Maha yajnas的原则，鼓励其组织中的道德行为、社会责任、集体行动和可持续性，以促进农民和社会的社会福利。
{"title":"Strengthening Collective Action and Sustainability of Traditional Farmers Organizations from an Indian Philosophical Perspective","authors":"Veena Suresh, S. Sreejith","doi":"10.34190/eckm.24.2.1523","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1523","url":null,"abstract":"Developing countries like India are formulating various models to improve farmers' lives and agribusiness organizations' sustainability. However, most models focus on technological interventions in improving agriculture production, pest control and creating hybrid seeds that resist climate change to achieve agriculture sustainability. They ignore the role of the collective action approach to ensure the holistic development of farmers and the agriculture sector. There is significantly less attention given to indigenous ways of building collective action and organizational sustainability of the traditional Farmer's groups. Therefore, the researcher aims to explore the existing activities followed by traditional farmers to ensure collective action and the organizational sustainability of their groups. Additionally, the researcher maps its similarity to the Indian philosophical principles of Pancha Maha Yajna propagated by the Vedas. Pancha Maha Yajna describes five daily obligations or sacrifices an individual must make to respect and give back to society, nature, and the divine. Firstly, Brahma Yajna, which involves knowledge creation and updating. Secondly, Dev Yajna which is seeing divinity within and around. Third, Pitru Yajna, where we acknowledge and celebrate the contributions made by our ancestors. Fourth is Bhuta Yajna, which describes an individual's responsibility to respect and care for all living things, including people, animals, and plants. Lastly, Manushya Yajna is a service to society. A qualitative case study method was adopted to explore the evidence of applying these ancient principles in the daily activities of traditional farmers groups in India. A theoretical model to enhance collective action and organizational sustainability grounded on Vedic concepts was developed based on the evidence from the study. Thus, agribusiness organizations worldwide can implement the tenets of Pancha Maha yajnas to encourage ethical behaviour, social responsibility, collective action, and sustainability in their organizations to promote the social welfare of farmers and society.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128988108","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study investigates the impact of big data analytics capabilities on firm performance, with a focus on the mediating role of customer agility. The research is based on the dynamic capabilities theory and utilizes data from 123 senior managers. The study finds that customer sensing and customer responding mediate the relationship between big data analytics capabilities and firm performance. The results indicate a significant indirect effect of big data analytics capabilities on firm performance through customer sensing and customer responding. The study contributes to the understanding of the mechanisms underlying the impact of big data analytics and customer agility on firm performance.
{"title":"Big Data and Performance: The Mediating Effect of Customer Agility","authors":"Victoria Yousra Ourzik","doi":"10.34190/eckm.24.2.1483","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1483","url":null,"abstract":"This study investigates the impact of big data analytics capabilities on firm performance, with a focus on the mediating role of customer agility. The research is based on the dynamic capabilities theory and utilizes data from 123 senior managers. The study finds that customer sensing and customer responding mediate the relationship between big data analytics capabilities and firm performance. The results indicate a significant indirect effect of big data analytics capabilities on firm performance through customer sensing and customer responding. The study contributes to the understanding of the mechanisms underlying the impact of big data analytics and customer agility on firm performance.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124646890","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Within the general context of new ideas generation, there is a grey area that still concerns the organizational design solutions related to creativity. In fact, if personal characteristics and other community-related issues have been quite explored, some organizational mechanisms still need to be deepened. In this paper, we aim to investigate the impact of professional networks on Innovative Work Behaviour in the local government to achieve public value. We investigate the contribution of creativity in the digitalization of Italian public administration considering the contribution of public employees to developing knowledge management. Moreover, we investigate a community of 190 employees of municipalities divided into three macro categories: deputy employees, Managers and Senior Managers. An OSL regression model has been used to understand to what extent the degree of collaboration and advice among employees and their propensity to adopt digitalization in ordinary practice considering social capital variables. What emerges from the OLS regression is that despite accelerating the ordinary work using the leverage of digitalization and knowledge management, there is the custom of not applying the enormous benefit of process re-engineering and continuing their work attitude in what the economic literature defines as “the comfort zone”. The results consolidate the current literature about the creation of public value showing the resilience of public employees to change their state of mind reflecting any kind of innovation.
{"title":"Rejecting Innovation: How Italian Public Employees are Killing Creativity and Digitalisation","authors":"Marco Berardi, A. Ziruolo, Fabrizia Fontana","doi":"10.34190/eckm.24.1.1305","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1305","url":null,"abstract":"Within the general context of new ideas generation, there is a grey area that still concerns the organizational design solutions related to creativity. In fact, if personal characteristics and other community-related issues have been quite explored, some organizational mechanisms still need to be deepened. In this paper, we aim to investigate the impact of professional networks on Innovative Work Behaviour in the local government to achieve public value. We investigate the contribution of creativity in the digitalization of Italian public administration considering the contribution of public employees to developing knowledge management. Moreover, we investigate a community of 190 employees of municipalities divided into three macro categories: deputy employees, Managers and Senior Managers. An OSL regression model has been used to understand to what extent the degree of collaboration and advice among employees and their propensity to adopt digitalization in ordinary practice considering social capital variables. What emerges from the OLS regression is that despite accelerating the ordinary work using the leverage of digitalization and knowledge management, there is the custom of not applying the enormous benefit of process re-engineering and continuing their work attitude in what the economic literature defines as “the comfort zone”. The results consolidate the current literature about the creation of public value showing the resilience of public employees to change their state of mind reflecting any kind of innovation.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129428245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: This paper reviews the elegant and practical concepts developed by John Lewis in The Explanation Age® by expanding the summary from Sisson’s 2023 Unified Theory of Knowledge Management dissertation literature review. Approach: The integrated concepts are discussed individually, as well as in relation to their implications. Contents: The Explanation Age redirects thinking with Option Outlines™, providing a means to develop and document why answers into decision-making with transparency. It introduces the unified Innate Lesson Cycle™ change model, which explains the difference between conditioning and determination to develop better answers. Based on neuroscience, Story Thinking™ recognizes that everything is in a story (unlike storytelling, which communicates only about the past and envisions the future). Story Thinking provides an approach to better execute the innate lesson cycle. The 8 Degrees of Reason™ and The Symbiotic Table of Knowledge™ provide underpinnings for the accepted endpoints for answers. Findings: The Explanation Age and Story Thinking support Lewis’s viewpoint of Knowledge Management as learning. Story Thinking can lead to transformational leadership results through collaboration. Lewis’s constructs provide an alternate view to the forensic knows, Aristotle’s causes, and Sisson and Ryan’s (2015; 2017) “11 things we know” (Sisson, 2023, figure 6-2). Research limitations: Since their 2008 inception, new implications of Explanation Age concepts continue to surface. Practical implications: Lewis’s concepts provide useful constructs for thinking and understanding learning from a KM perspective. Option Outlines provide a way to document why. “The Innate Lesson Cycle describes the phases of lesson-based learning, for both” experiential (Kolb) and rote (Skinner) learning (Lewis and Sisson, 2016; Sisson, 2023) making their concepts more useful. Story Thinking—as a practical operational strategy—extends the implementation capabilities of the Innate Lesson Cycle and provides an approach for transformational leadership. Social implications: Story Thinking as an operational concept provides new ways to identify innovative ideas and facilitate change. Sensemaking and transparency in decision-making (missing in the fundamental models used by institutions, such as agile, education, healthcare, and policy) are the basis for this (the only complete) descriptive model of change.
{"title":"Exploring Elegant and Practical Explanation Age® Concepts: KM as Learning","authors":"Philip Sisson","doi":"10.34190/eckm.24.2.1680","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1680","url":null,"abstract":"Purpose: This paper reviews the elegant and practical concepts developed by John Lewis in The Explanation Age® by expanding the summary from Sisson’s 2023 Unified Theory of Knowledge Management dissertation literature review. Approach: The integrated concepts are discussed individually, as well as in relation to their implications. Contents: The Explanation Age redirects thinking with Option Outlines™, providing a means to develop and document why answers into decision-making with transparency. It introduces the unified Innate Lesson Cycle™ change model, which explains the difference between conditioning and determination to develop better answers. Based on neuroscience, Story Thinking™ recognizes that everything is in a story (unlike storytelling, which communicates only about the past and envisions the future). Story Thinking provides an approach to better execute the innate lesson cycle. The 8 Degrees of Reason™ and The Symbiotic Table of Knowledge™ provide underpinnings for the accepted endpoints for answers. Findings: The Explanation Age and Story Thinking support Lewis’s viewpoint of Knowledge Management as learning. Story Thinking can lead to transformational leadership results through collaboration. Lewis’s constructs provide an alternate view to the forensic knows, Aristotle’s causes, and Sisson and Ryan’s (2015; 2017) “11 things we know” (Sisson, 2023, figure 6-2). Research limitations: Since their 2008 inception, new implications of Explanation Age concepts continue to surface. Practical implications: Lewis’s concepts provide useful constructs for thinking and understanding learning from a KM perspective. Option Outlines provide a way to document why. “The Innate Lesson Cycle describes the phases of lesson-based learning, for both” experiential (Kolb) and rote (Skinner) learning (Lewis and Sisson, 2016; Sisson, 2023) making their concepts more useful. Story Thinking—as a practical operational strategy—extends the implementation capabilities of the Innate Lesson Cycle and provides an approach for transformational leadership. Social implications: Story Thinking as an operational concept provides new ways to identify innovative ideas and facilitate change. Sensemaking and transparency in decision-making (missing in the fundamental models used by institutions, such as agile, education, healthcare, and policy) are the basis for this (the only complete) descriptive model of change.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"654 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123351135","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The survival of non-government organisations (NGOs) requires that they develop strategies designed for non-profits (Laurett & Ferreira, 2018) given the unique environment in which they operate (Akingbola, 2007; Courtney, 2002) while encapsulating sectoral diversity (Eagleton-Pierce, 2020). Extant research has focused on what NGOs do as opposed to how they perform activities (Lewis, 2014) with the latter offering researchers additional insights on the theoretical frameworks used in practice (Lindenberg, 2001). How organizations strategically respond to their environment can be examined using Miles & Snows (1978) adaptive cycle as an organizing framework. This research examines, over a two-and-a-half-year period ‘how’ an international non-governmental INGO developed a knowledge management strategy to align its internal operations with its external environment. This research identifies ‘how’ the adaptive cycle can support and understanding of how knowledge management strategy is developed in practice in INGOs.
{"title":"Managing ambidexterity in a knowledge management strategy for an International Non-Governmental Organisation","authors":"J. Walsh, Elaine Berkery, J. Lannon","doi":"10.34190/eckm.24.2.1436","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1436","url":null,"abstract":"The survival of non-government organisations (NGOs) requires that they develop strategies designed for non-profits (Laurett & Ferreira, 2018) given the unique environment in which they operate (Akingbola, 2007; Courtney, 2002) while encapsulating sectoral diversity (Eagleton-Pierce, 2020). Extant research has focused on what NGOs do as opposed to how they perform activities (Lewis, 2014) with the latter offering researchers additional insights on the theoretical frameworks used in practice (Lindenberg, 2001). How organizations strategically respond to their environment can be examined using Miles & Snows (1978) adaptive cycle as an organizing framework. This research examines, over a two-and-a-half-year period ‘how’ an international non-governmental INGO developed a knowledge management strategy to align its internal operations with its external environment. This research identifies ‘how’ the adaptive cycle can support and understanding of how knowledge management strategy is developed in practice in INGOs. ","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"251 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120955569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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