An intelligent tutor for power system control center operator training

This paper deals with the use of the intelligent tutor SPARSE-IT, as an example of an engineering application of artificial intelligence techniques in power systems control center environment. This tutor works in close association with SPARSE, an expert system specialized in the interpretation of the alarm messages produced by the SCADA system during serious incidents. Its main purpose is the training of the control center operators in this precise task. This paper discusses issues such as the representation of an adequate user model, the acquisition of the domain knowledge to be taught to the operators and techniques for the accurate evaluation of the trainee's progress.