Analysis of Critical Success Factors for the application of AGVs in the Indian Industry

The logistics and e-commerce industry is undergoing a massive shift towards automation and intelligent systems. E-Commerce and logistics businesses are actively deploying Automated Guided Vehicles (AGVS) in warehouses to improve efficiency and save time. Increasing technological advancements have enabled AGVs to become more versatile in their applications. While AGVs have become more adept at their function, market acceptance of AGVs depends on various critical success factors that play an essential role in their widespread adoption. In the present research work, various essential success factors have been determined through research and interaction with experts and academicians. Subsequently, Fuzzy TOPSIS is used to rank the critical success factors (CSFs) based on their relative significance. The results and findings would help design and develop strategies that would enhance the presence of AGVs on shop floors in various industries.