组织内部冲突管理

Alfrits B Tumiwa
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引用次数: 0

摘要

冲突被定义为价值观或目标之间客观不相容的客观条件,是故意干扰他人目标实现的行为和情感上的敌意。然而,如果处理得当,冲突可以带来重要的好处。在冲突管理中也有一些替代的解决方案,最后冲突有一些影响,如胜任力、工作创造力和PTC。
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MANAJEMEN KONFLIK DALAM ORGANISASI
Conflict has been defined as the condition of objective of objective incompatibility between values or goal, as the behavior of delibertely interfering with another's goal achievement and emotionally in term of hostility. Conflict however can bring important benefit when it is handled skill fully. There are also some alternative solution in conflict management and finally conflict has some impact, like competency, work creatifity, and PTC.
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