Psychological characteristics of IT workers with different professional tasks

The study involved 99 IT-workers who were divided into 4 subgroups depending on the content of the job: 3 groups of professional IT-workers system administrators, software developers, product supporters (62 people), and a group of office workers (37 people). The neurotic state questionnaire by Yakhin and Mendelevich, the Pittsburgh sleep questionnaire, as well as a questionnaire on socio-demographic indices were used. Software developers showed a significant tendency to neurotic depression and reactions of hysterical type compared with the other groups. This was related with both the personal characteristics of the workers, and the content and organization of work. For the other two subgroups of professional IT-workers, characterological features played a more important role in the development of neurotic states than the content of the job.