从吸引力理论看电子虚拟社区意向知识开发的形成

N. Masri, C. Hsu, S. Chou
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摘要

电子虚拟社区(eVCs)的研究已经迅速发展了几十年。社交媒体的来源对于企业在用户之间的杠杆互动变得重要。尽管知识开发的背景下形成eVCs仍未筛选。为了解决这一问题,我们引入吸引机制来考察影响用户知识利用意愿的因素。我们将吸引力(即自我表现的欲望和改善网络关系的欲望)概念化,因为关键是驱动意图、知识利用、人际关系(即关系兼容性和接受性关系)。由258名积极使用社交媒体(如Facebook, Amazon)的参与者支持的拟议模型。研究表明,意向知识开发(KEI)受到自我呈现欲望(DFS)和改善网络关系欲望(DFI)的双重影响。此外,DFS和DFI在关系相容性(RC)、关系接受性(RR)和知识利用意愿之间具有部分和直接的中介作用。讨论了这些结果的意义。
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Understanding the formation of intention knowledge exploitation in electronic virtual community from attraction theory perspective
The study on the electronic virtual community (eVCs) had been rapidly grown for many decades. The sources of social media become important for the firm's leverage interaction among the users. Despite the formation for knowledge exploitation on the contexts of eVCs still unscreened. To address this issue, we draw attraction mechanism to investigate the factor that's influence users intention for knowledge exploitation. We are conceptualizing attraction (i.e., desire for self-presentation and desire for improving online relationship) as the key is driven intention knowledge exploitation, interpersonal relationship (i.e., relationship compatibility and relationship of receptiveness). Proposed model supported by 258 participants who have been active using social media (e.g. Facebook, Amazon). The study shows that Intention knowledge exploitation (KEI) influenced by both desire for self-presentation(DFS)and desire for improving the online relationship (DFI). In addition, DFS and DFI have partially and direct mediating impact between relationship compatibility (RC), relationship receptiveness (RR) and intention for knowledge exploitation. Implications of these results are discussed.
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