利用线性回归模型评估平定游客满意度各因素的影响

Trang Truong Thi Thuy, Vu Pham Anh, Vi Nguyen Thi Tuong
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引用次数: 0

摘要

本文对平定省旅游资源、基础设施、交通、住宿设施、服务价格、导游等6个因素对游客满意度的影响进行了评价分析。该研究于2021年4月至2021年5月对平定市209名游客的满意度进行了调查,基于探索性因素分析(EFA)并建立线性回归模型进行分析。本文为提高游客满意度、提升平定省旅游业地位的政策制定提供了科学依据。
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Assessment effects of factors on visitor satisfaction in Binh Dinh through linear regression model
This article presents the results of assessment and analysis of the influence of 6 factors: Tourism resources, infrastructure, transportation, accommodation facilities, service prices, and guiders to tourist satisfaction in Binh Dinh province. The study surveyed the satisfaction level of 209 visitors in Binh Dinh from April 2021 to May 2021, analyzing based on exploratory factor analysis (EFA) and building a linear regression model. The article is the scientific basis for proposing policies to enhance visitor satisfaction and increase the position of tourism in Binh Dinh province.
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