FUTURE OF EUROPEAN STANDARDIZATION: EUROPEAN STANDARDS FOR SERVICES

Standardization is an important tool for achieving economic growth and competitiveness, increasing employment and development of new sectors. Service sector is an emerging market with its large economic volume. European standards for services have a major importance to improve service sector throughout the Europe and to boost the single market for services. This article introduces benefits of standards for industry, growth and SMEs and introduces standardization work of European Commission and European Standards Organisations on services and offers standardization of public services in the light of Citizen Charters.