库存管理和服务策略对酒店服务流程改进的影响

Samer Hamadneh, M. Alshurideh, B. Al Kurdi, Hevron Alshurideh
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引用次数: 0

摘要

本研究的主要目的是分析库存管理实务和服务策略如何影响服务组织的绩效和竞争力。研究结果表明,提高库存管理水平可以提高竞争优势,提高组织绩效。尽管库存管理策略对组织绩效有直接的有利影响,但研究还发现,如果组织通过有效的库存管理策略改善了服务,就可以获得竞争优势。
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IMPACT OF INVENTORY MANAGEMENT AND SERVICE STRATEGY ON SERVICE PROCESS IMPROVEMENT IN HOSPITALITY SECTOR
The primary goal of this research is to analyze how inventory management practices and service strategy affected the performance and competitiveness of service organizations. The research findings suggest that increased levels of inventory management can boost competitive advantage and boost organizational performance. Despite the inventory management strategy having a direct favorable effect on organizational performance, the study also discovered that a competitive edge can be achieved if an organization have an improved services through efficient inventory management strategies.
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