预防工作场所的欺凌情况

Mentor Isufaj
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In recent years, bullying in the workplace has become a key issue for many companies and the policies developed by these companies have not been effective, at least referring to the workplace in Albania. Therefore, this is an issue that requires the attention and effort of many actors to be properly identified and addressed, for the benefit of all employees involved in this phenomenon.Harassment in the workplace is defined as a situation where an individual has been exposed to negative acts by one or more individuals for a long period of time for which it has been difficult to defend. In Albania 47% of respondents say that bullying situations have started in the last years, so we have a growing tendency to raise awareness about the phenomenon of bullying. In other countries, the respondents indicate that this phenomenon has existed for a long time, an answer that we receive from young people in Albania. 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While in Albania, in most companies, whether corporations or smaller businesses, this process does not take place. It is preferable to personify the problem with the person, which not only does not solve the situation but further aggravates it. The Constitution of the Republic of Albania, approved by Law no. 8417, dated 21.10.1998, amended by Law no. 9675, dated 13.1.2007 and by Law no. 9904, dated 21.4.2008, provides that all citizens are equal before the law and no one may be unjustly discriminated against on grounds such as gender, race, religion, ethnicity, language, political, religious or philosophical beliefs, economic, educational, social or parental status.The Labor Code is the basic law that regulates labor relations in Albania.The Labor Code, as well as the Constitution of the Republic of Albania, sanctions the principle of prohibition of discrimination. 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引用次数: 0

摘要

这项工作将特别关注职场欺凌现象,以及欺凌受害者的不幸。在许多工作场所,欺凌的受害者失去了工作,缺勤人数增加或辞职。职场欺凌也与自信心和自控力的丧失有关。与职场欺凌相关的其他问题还有压力问题、健康问题。研究结果提供了数据驱动的建议,以帮助人力资源人员设计和制定针对欺凌的政策、规则和方法,这些政策、规则和方法应该是全面和有意义的,以确保欺凌者和受害者不被排除在工作场所之外,而是教育和规范员工的行为。近年来,职场欺凌已成为许多公司的一个关键问题,这些公司制定的政策并不有效,至少在阿尔巴尼亚的工作场所是这样。因此,这是一个需要许多参与者的关注和努力才能正确识别和解决的问题,为了所有参与这一现象的员工的利益。工作场所的骚扰被定义为一种情况,即一个人在很长一段时间内受到一个或多个个人的负面行为的影响,而这种情况很难为其辩护。在阿尔巴尼亚,47%的受访者表示,欺凌情况是在过去几年开始的,因此我们越来越倾向于提高对欺凌现象的认识。在其他国家,答复者表示这种现象已经存在了很长时间,我们从阿尔巴尼亚的年轻人那里得到的答案是。这表明年轻一代在工作环境中更加重视心理和情感健康。在欧洲国家,欺凌行为的最高比例来自于同事为了“出现”的竞争,而在阿尔巴尼亚,欺凌行为是由直接上级为了显示自己的优越性而实施的。大多数阿尔巴尼亚雇员不了解他们工作的组织的规章制度和规范。他们对了解自己的权利不感兴趣,更糟糕的是,人力资源在入职过程中没有做好他们的工作。遭受欺凌的员工对工作的渴望会下降,工作表现也会下降,这是最严重的后果。从经验和文献中,我们遇到了一个非常重要的现象:在欧洲国家,当员工的效率下降时,人力资源的任务是识别问题并干预解决问题。而在阿尔巴尼亚,大多数公司,无论是大公司还是小企业,都不进行这一过程。最好是把问题人格化,这不仅不能解决问题,反而会使问题进一步恶化。《阿尔巴尼亚共和国宪法》,经第2号法律批准。1998年10月21日第8417号法律修订第9675号法律,日期为2007年1月13日。2008年4月21日第9904号法令规定,所有公民在法律面前一律平等,任何人不得因性别、种族、宗教、民族、语言、政治、宗教或哲学信仰、经济、教育、社会或父母身份等原因而受到不公正的歧视。《劳动法》是规范阿尔巴尼亚劳资关系的基本法律。《劳动法》以及《阿尔巴尼亚共和国宪法》规定了禁止歧视的原则。更具体地说,《劳动法》规定禁止在就业和职业领域的任何形式的歧视。不歧视和就业权是《劳动法》规定的主轴。收稿日期:2022年9月18日/收稿日期:2022年10月24日/发布日期:2022年11月30日
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Prevention of Bullying Situations in the Workplace
This work will particularly focus on the phenomenon of bullying in the workplace, and the misfortune that haunts victims of bullying. In many workplaces, victims of bullying lose their jobs, increase the number of absences or resign. Bullying in the workplace is also associated with loss of self-confidence and self-control. Also other problems related to bullying in the workplace are problems with stress, health problems. The results provide data-driven recommendations to facilitate HR staff to design and develop policies, rules and approaches against bullying, which should be comprehensive and meaningful, to ensure that bullies and victims are not excluded from the workplace, but to educate and regulate staff behavior. In recent years, bullying in the workplace has become a key issue for many companies and the policies developed by these companies have not been effective, at least referring to the workplace in Albania. Therefore, this is an issue that requires the attention and effort of many actors to be properly identified and addressed, for the benefit of all employees involved in this phenomenon.Harassment in the workplace is defined as a situation where an individual has been exposed to negative acts by one or more individuals for a long period of time for which it has been difficult to defend. In Albania 47% of respondents say that bullying situations have started in the last years, so we have a growing tendency to raise awareness about the phenomenon of bullying. In other countries, the respondents indicate that this phenomenon has existed for a long time, an answer that we receive from young people in Albania. This shows that the younger generation is giving more importance to psychological and emotional well-being in the work environment. In European countries, the highest percentages of bullying come from colleagues due to competition to "appear", while in Albania, bullying is committed by direct superiors to show their superiority.Most Albanian employees are not aware of the regulations and norms of the organizations where they work. They are not interested in knowing their rights, and what are worse, human resources do not do their job in the On-boarding process. Employees who fall prey to the phenomenon of bullying have the most serious consequences for the desire for work, which is declining, and for the decline in performance at work. From experience and literature we encounter a very important phenomenon: in European countries, at the moment when the employee has a decrease in efficiency, the task of human resources is to identify the problem and intervene in solving it. While in Albania, in most companies, whether corporations or smaller businesses, this process does not take place. It is preferable to personify the problem with the person, which not only does not solve the situation but further aggravates it. The Constitution of the Republic of Albania, approved by Law no. 8417, dated 21.10.1998, amended by Law no. 9675, dated 13.1.2007 and by Law no. 9904, dated 21.4.2008, provides that all citizens are equal before the law and no one may be unjustly discriminated against on grounds such as gender, race, religion, ethnicity, language, political, religious or philosophical beliefs, economic, educational, social or parental status.The Labor Code is the basic law that regulates labor relations in Albania.The Labor Code, as well as the Constitution of the Republic of Albania, sanctions the principle of prohibition of discrimination. More specifically, the Labor Code provides that any kind of discrimination in the field of employment and occupation is prohibited. Non-discrimination and the right to employment are the main axes provided by the Labor Code.     Received: 18 September 2022 / Accepted: 24 October 2022 / Published: 30 November 2022
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