洗发水的消费者购买行为:以泰米尔纳德邦波拉奇塔鲁克妇女为例

M. Thilgavathi, B. Indirapriyadharshini
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引用次数: 1

摘要

“消费者为王”——这句话蕴含着深刻的真理。今天,任何公司的成功都取决于消费者的满意度。为了满足消费者,企业应该了解消费者的行为。在这种情况下,了解消费者是一项非常困难的任务,因为不断变化的技术,创新和生活方式的变化。研究人员在这方面做了很多研究,但他们只给出了很少的建议,但没有最终结论。在当今的全球市场中,消费者的品牌认知度对公司的销售额起着决定性的作用。印度的快速消费品行业是印度经济的第四大行业,为数百万人提供就业机会。竞争激烈、人均消费低、运营成本低、分销网络大是印度快速消费品行业的特点。印度快速消费品行业的主要组成部分是家庭护理,个人护理,食品和饮料。印度的洗发水市场超过400亿卢比,过去几年同比增长超过15%。整个社会生活方式和价值体系的改变有助于洗发水市场的增长。美观、时尚、形象提升是现代生活方式的一部分,这有助于洗发水市场的增长。数据是通过一手和二手来源收集的。调查结果显示,大多数消费者使用印度斯坦联合利华有限公司的洗发水品牌。
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Consumer Buying Behaviour of Shampoo: With Reference to Women of Pollachi Taluk, Tamilnadu
'Consumer is king'-the statement carries profound truth in it. Today the success of any firm depends upon the satisfaction of consumers. For satisfying the consumers the firm should know about the behaviour of the consumers. In these circumstances understanding consumer is a very difficult task because of the changing technology, innovation, and changes in life style. Researchers conducted many research in this area, and they given only few suggestion, but there is no final conclusion. In today's global market, brand awareness among consumers play a decisive role in the sales turnover of the company. India's FMCG sector is the fourth largest sector in the economy providing employment to millions of people. Tough competition, low per capita consumption, low operating cost, and big distribution network are some of the characteristics of Indian FMCG industry. Main components of Indian FMCG industry are Household Care, Personal Care, Food& Beverages. Shampoo market in India is in excess to Rs. 4000 Crore and has shown more than 15% year-on year growth in last few years. Changing lifestyles and value systems across the society is contributing towards growth of shampoo market. Looking good and stylish, and image enhancement are some of the things attached to modern lifestyles and this is helping shampoo market to grow. The data is collected through primary and secondary sources. The results revealed that, the majority of consumer use Hindustan Uniliver Limited shampoo brands.
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