Marvin Neumann, A. Susan M. Niessen, Maximilian Linde, Jorge N. Tendeiro, Rob R. Meijer
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“Adding an egg” in algorithmic decision making: improving stakeholder and user perceptions, and predictive validity by enhancing autonomy
Decision makers often combine multiple pieces of information to make performance predictions and hiring decisions. More valid predictions are made when information is combined algorithmically (mechanical prediction) rather than in the decision-maker’s mind (holistic prediction). Yet, decision makers rarely use algorithms in practice. One reason is that decision makers are worried about negative evaluations from other stakeholders such as colleagues when using algorithms. We hypothesized that such stakeholders evaluate decision makers more positively when they use autonomy-enhancing algorithmic procedures (AEAPs, holistically adjust predictions from a prescribed algorithm or self-design an algorithm), than when they use a prescribed algorithm. Relatedly, we hypothesized that decision makers who use AEAPs are less worried about negative stakeholder evaluations, and more likely to use algorithms in performance predictions. In Study 1 (N = 582), stakeholders evaluated decision makers more positively when they used AEAPs rather than a prescribed algorithm. In Study 2 (N = 269), decision makers were less worried about negative stakeholder evaluations and more likely to use AEAPs compared to a prescribed algorithm. Importantly, using AEAPs also resulted in substantially higher predictive validity than holistic prediction. We recommend the use of self-designed algorithms to improve perceptions and validity.
期刊介绍:
The mission of the European Journal of Work and Organizational Psychology is to promote and support the development of Work and Organizational Psychology by publishing high-quality scientific articles that improve our understanding of phenomena occurring in work and organizational settings. The journal publishes empirical, theoretical, methodological, and review articles that are relevant to real-world situations. The journal has a world-wide authorship, readership and editorial board. Submissions from all around the world are invited.