在算法决策中“添加一个鸡蛋”:通过增强自主性来改善利益相关者和用户的感知,以及预测的有效性

IF 4 2区 心理学 Q2 MANAGEMENT European Journal of Work and Organizational Psychology Pub Date : 2023-09-26 DOI:10.1080/1359432x.2023.2260540
Marvin Neumann, A. Susan M. Niessen, Maximilian Linde, Jorge N. Tendeiro, Rob R. Meijer
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引用次数: 0

摘要

决策者通常会综合多种信息来做出业绩预测和雇佣决定。当信息以算法的方式组合(机械预测)而不是在决策者的头脑中(整体预测)时,会做出更有效的预测。然而,决策者在实践中很少使用算法。一个原因是决策者在使用算法时担心其他利益相关者(如同事)的负面评价。我们假设,当决策者使用自主增强算法程序(aeap,从规定算法中全面调整预测或自行设计算法)时,这些利益相关者对决策者的评价比使用规定算法时更积极。与此相关,我们假设使用aeap的决策者不太担心利益相关者的负面评价,更有可能在绩效预测中使用算法。在研究1 (N = 582)中,当决策者使用aeap而不是规定的算法时,利益相关者对决策者的评价更为积极。在研究2 (N = 269)中,与规定的算法相比,决策者不太担心利益相关者的负面评价,更有可能使用aeap。重要的是,使用aeap的预测效度也比整体预测高得多。我们建议使用自行设计的算法来提高感知和有效性。
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“Adding an egg” in algorithmic decision making: improving stakeholder and user perceptions, and predictive validity by enhancing autonomy
Decision makers often combine multiple pieces of information to make performance predictions and hiring decisions. More valid predictions are made when information is combined algorithmically (mechanical prediction) rather than in the decision-maker’s mind (holistic prediction). Yet, decision makers rarely use algorithms in practice. One reason is that decision makers are worried about negative evaluations from other stakeholders such as colleagues when using algorithms. We hypothesized that such stakeholders evaluate decision makers more positively when they use autonomy-enhancing algorithmic procedures (AEAPs, holistically adjust predictions from a prescribed algorithm or self-design an algorithm), than when they use a prescribed algorithm. Relatedly, we hypothesized that decision makers who use AEAPs are less worried about negative stakeholder evaluations, and more likely to use algorithms in performance predictions. In Study 1 (N = 582), stakeholders evaluated decision makers more positively when they used AEAPs rather than a prescribed algorithm. In Study 2 (N = 269), decision makers were less worried about negative stakeholder evaluations and more likely to use AEAPs compared to a prescribed algorithm. Importantly, using AEAPs also resulted in substantially higher predictive validity than holistic prediction. We recommend the use of self-designed algorithms to improve perceptions and validity.
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来源期刊
CiteScore
8.00
自引率
2.30%
发文量
40
期刊介绍: The mission of the European Journal of Work and Organizational Psychology is to promote and support the development of Work and Organizational Psychology by publishing high-quality scientific articles that improve our understanding of phenomena occurring in work and organizational settings. The journal publishes empirical, theoretical, methodological, and review articles that are relevant to real-world situations. The journal has a world-wide authorship, readership and editorial board. Submissions from all around the world are invited.
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