神经营销应用对旅游者决定旅游地点的影响:文献综述

Gabelas Makmur Simamora, Mohammad Rizan, Agung Wahyu Handaru
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引用次数: 0

摘要

在当前的数字时代,神经营销在旅游业中的应用可以通过各种方式影响游客,例如通过使用有吸引力的视觉设计,使用触发积极情绪的文字或叙述,以及提供满意度的感官体验,例如其中一种是网红在Instagram社交媒体上发布的结果。通过了解游客的大脑或思想对营销刺激的反应,旅游目的地可以优化营销策略,以达到更好的效果。因此,本研究的目的是看到应用神经营销在影响游客对旅游景点的决策,特别是在巴厘岛省的影响。本研究的设计是文献综述。基于Perception and Visit Decision用关键词在Google Scholar和ProQuest上搜索文章,发现2013-2023年期间的776篇文章,然后进行筛选,找到38篇相关文章进行讨论和分析。本研究发现了积极的结果,即神经营销对消费者决策,包括游客选择旅游目的地的决策有影响,即所进行的品牌和广告会刺激游客的大脑做出反应。因此,希望本研究能够成为印尼旅游行业可以实施的策略,使旅游行业的营销体系更加有效。关键词:神经营销,品牌,广告,访问意向,访问决策
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The Impact of the Application of Neuro Marketing in Influencing Tourists' Decisions in Determining a Place to Tour: Literature Review
In the current digital era, the application of neuromarketing in the tourism industry can influence tourists in various ways, such as through the use of attractive visual designs, the use of words or narratives that trigger positive emotions, as well as sensory experiences that give satisfaction, for example one of which is the results posts by influencers on Instagram social media. By understanding how tourists' brains or thoughts respond to marketing stimuli, tourist destinations can optimize their marketing strategies to achieve better results. Therefore, the aim of this research is to see the impact of applying neuromarketing in influencing tourists' decisions regarding tourist attractions, especially in Bali Province. The design of this research is a literature review. Search for articles on Google Scholar and ProQuest with keywords based on Perception and Visit Decision. 776 articles were found in the 2013-2023 period, then screening was carried out and 38 relevant articles were found to be discussed and analyzed. This research found positive results that there is an impact of neuromarketing on consumer decisions, including tourists' decisions in choosing tourist destinations, namely the branding and advertising that is carried out will provide stimulation to the tourist's brain to respond. So it is hoped that this research will become a strategy that can be implemented by the tourism industry in Indonesia in making the marketing system in the tourism industry more effective. Keywords:Neuro Marketing, Branding, Advertising, Visit Intention, Visit Decision.
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International Journal of Current Research and Review
International Journal of Current Research and Review Health Professions-Health Professions (miscellaneous)
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