绩效激励是帮助还是阻碍发散思维?

Steven J. Kachelmeier, R. Alan Webb, Michael G. Williamson
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摘要

为了调和基于绩效的激励是否促进或阻碍发散思维的矛盾论点,我们确定了一个共同的特征,即之前的负面激励效应证明:它们通常涉及只有一个正确解决方案的任务。我们的第一个实验复制了一个消极的激励效应,当洞察问题需要“自下而上”的发散思维,从一个意想不到的资源到它独特的设备来解决问题时,而我们的第二个实验发现了一个积极的激励效应,在更一般的情况下,使“自上而下”的发散思维从一个问题到多个潜在的解决方案。在第三个实验中,我们也观察到积极的激励效应,该实验测量了为具有多种潜在解决方案的问题生成解决方案所需的时间,而在第四个实验中,参与者设计了洞察力问题。总的来说,我们的研究结果表明,基于绩效的激励措施的任何有害影响都可能仅限于高度受限的环境。数据可用性:数据可根据要求从作者处获得。JEL分类:J33;M14;M41;M52。
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Do Performance-Contingent Incentives Help or Hinder Divergent Thinking?
ABSTRACT Toward the goal of reconciling conflicting arguments on whether performance-based incentives facilitate or impede divergent thinking, we identify a feature common to prior demonstrations of negative incentive effects: they generally involve tasks with only one correct solution. Our first experiment replicates a negative incentive effect when insight problems require “bottom-up” divergent thinking from an unexpected resource to the problem it is uniquely equipped to solve, whereas our second experiment finds a positive incentive effect in the more general case of problems that enable “top-down” divergent thinking from a problem to multiple potential solutions. We also observe a positive incentive effect in a third experiment that measures the time needed to generate a solution to problems that have multiple potential solutions and in a fourth experiment in which participants design insight problems. Overall, our findings suggest that any harmful effects of performance-based incentives are likely restricted to highly constrained settings. Data Availability: Data are available from the authors upon request. JEL Classifications: J33; M14; M41; M52.
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