比较信息服务提供者和弱势顾客的“价值”:一项针对学术图书馆和残疾学生的混合方法研究

IF 0.7 4区 管理学 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE Information Research-An International Electronic Journal Pub Date : 2023-09-15 DOI:10.47989/ir283198
Devendra Potnis, Kevin Mallary
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引用次数: 0

摘要

介绍。这项为期多年的混合方法研究比较了(a)学术图书馆的管理者和图书馆员投资于辅助技术的原因,以向残疾学生提供信息服务;(b)影响这些学生使用辅助技术的意图的好处。方法。在第一阶段,来自美国186所公立大学的50名图书馆管理员和22名图书管理员通过定性调查分享了他们投资辅助技术的三大原因。在第二阶段,来自同一所院校的322名残疾学生完成了一项定量调查,在调查中,受访者分享了影响他们使用辅助技术意愿的个人利益。分析。我们利用主题分析和结构方程模型分别分析了第一阶段和第二阶段的数据。三个个人、三个组织和三个社会利益促使学术图书馆投资于辅助技术。然而,只有两种个人利益——提高信息素养和完成学业任务——显著影响残疾学生使用该技术的意愿。此外,无论是学术图书馆还是学生,都不认为这项技术对增强残疾学生的自主性和自我(即自尊、自我效能和自我形象)有价值。结论。最后讨论了高校图书馆为残障学生提供信息服务的启示。
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Comparing the “value of information services” for providers and vulnerable patrons: a mixed-methods study with academic libraries and students with disabilities
Introduction. This multi-year, mixed-methods study compares (a) the reasons administrators and librarians of academic libraries invest in assistive technology for delivering information services to students with disabilities, with (b) the benefits that influence these students’ intention to use AT. Method. In the first phase, 50 library administrators and 22 librarians from 186 public universities across the US shared their top-three reasons for investing in assistive technology through a qualitative survey. In the second phase, 322 students with disabilities from the same institutions completed a quantitative survey, in which respondents shared individual-level benefits that influence their intention to use assistive technology. Analysis. We utilised thematic analysis and structural equation modelling to analyse data in the first and second phases, respectively.Results. Three individual, three organisational, and three societal benefits prompt academic libraries’ investment in assistive technology. However, only two individual benefits – increasing information literacy and completing academic tasks – significantly influence the intention of students with disabilities to use the technology. In addition, neither academic libraries nor students, perceive the technology to be valuable for enhancing autonomy and the self (i.e., self-esteem, self-efficacy, and self-image) of students with disabilities. Conclusion. Implications for academic libraries that provide information services to students with disabilities are discussed at the end.
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来源期刊
Information Research-An International Electronic Journal
Information Research-An International Electronic Journal INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
1.20
自引率
12.50%
发文量
62
审稿时长
45 weeks
期刊介绍: Information Research, is an open access, international, peer-reviewed, scholarly journal, dedicated to making accessible the results of research across a wide range of information-related disciplines. It is published by the University of Borås, Sweden, with the financial support of an NOP-HS Scientific Journal Grant. It is edited by Professor T.D. Wilson, and is hosted, and given technical support, by Lund University Libraries, Sweden.
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