万隆弹性酒店员工能力的影响

Aty Fadjariaty, Tina Purnama Sari, Tata Dibrata
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引用次数: 0

摘要

在全球化的今天,以能力为基础的人力资源在全球层面的竞争力是非常重要的。商业世界在服务业的发展是相当迅速的,尤其是在酒店业。酒店是包括在酒店服务行业类别的业务部门之一。根据在康邦万隆酒店的观察结果,人力资源能力的位置仍然处于中等得分,往往是缺乏的。人力资源能力的位置仍然处于中等水平,并且往往缺乏核心技能,这在很大程度上是由于缺乏将酒店系统集成在一个软件系统中的操作能力。基于此背景,本研究将探讨人力资源胜任力对员工绩效的影响。本研究采用的方法是描述法和验证法。本研究的对象是康邦万隆酒店员工的能力和绩效。本研究使用的研究工具是一份问卷调查与30名受访者的样本。通过文献、文档和问卷调查获得数据,并进行验证分析。研究结果表明,能力和员工绩效之间存在很强的关系,并且在万隆肯邦酒店,能力和员工绩效之间存在正影响。
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PENGARUH KOMPETENSI SDM TERHADAP KINERJA KARYAWAN PADA HOTEL KEMBANG BANDUNG
Globalization in today's modern society, competency-based human resources for competitiveness at the global level is very important. The development of the business world in the service sector is progressing quite rapidly, especially in the hotel industry. Hotel is one of the business sectors included in the Hospitality Service Industry category. Based on the results of observations at the Kembang Bandung Hotel, it was stated that the position of HR Competence was still at a moderate score and tended to be lacking. The position of HR competence is still at a moderate score and tends to lack core skills which are largely due to a lack of ability to operate a hotel system that is integrated in one software system. Based on this background, this study will discuss the influence of HR Competence on Employee Performance. The method used in this research is descriptive and verification method. The object of research is the competence and performance of employees at Hotel Kembang Bandung. The research instrument used in this study was a survey with a questionnaire with a sample of 30 respondents. Obtaining data through literature, documentation, and questionnaires with verification analysis. The results of the study stated that there was a strong relationship between competence and employee performance, and there was a positive influence between competence and employee performance at the Hotel Kembang Bandung.
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来源期刊
CiteScore
7.20
自引率
13.20%
发文量
69
期刊介绍: The Asia Pacific Journal of Business Administration (APJBA) publishes original research on: Business Strategy and Policy, Accounting and Board Governance, Marketing and People Management, and Operations and Supply Chain Management. The journal welcomes practical and skill-based submissions in these areas. There is particular interest in submissions regarding: Sustainable Business Practices, Quality Management Practices, Innovation and Creativity in Management, as well as Managing a Learning Organisation. The Asia Pacific region is full of collaborations between government, NGOs and private enterprise. Submissions are welcome which contribute to our understanding of partnerships and the cross-cultural issues. Research methods vary, and the journal is interested in the full diverse of qualitative (case and action research, etc) as well as quantitative survey studies and their recommendations. The APJBA seeks to become a forum for both established scholars and early career researchers in all aspects of management and business in the Asia-Pacific region. Emphasis is on rigour and relevance, on theory and practice, in a globalised scholarly environment.
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