组织信任、工作满意对工作绩效的影响:以员工敬业度为中介变量

Maulidya Nabilla, Budiono Budiono, Andre Dwijanto Witjaksono, Dewie Tri Wijayati Wardoyo
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引用次数: 0

摘要

本研究的目的是通过员工敬业度来检验和分析组织信任和工作满意度对工作绩效的影响。本研究采用定量方法进行因果关系研究。抽样技术使用饱和样本,总共有75名受访者。本研究使用的统计分析是偏最小二乘(PLS),并借助smartPLS 3.0软件。本研究结果证明,组织信任对工作绩效有显著的正向影响。组织信任对员工敬业度有显著的正向影响。工作满意度对工作绩效有显著的正向影响。工作满意度对员工敬业度有显著的正向影响。在间接效应分析中,员工敬业度能够中介组织信任和工作满意度对工作绩效的影响。
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The Effect of Organizational Trust and Job Satisfaction on Job Performance with Employee Engagement as a Mediating Variable
The purpose of this study was to examine and analyze the effect of organizational trust and job satisfaction on job performance through employee engagement at PT. Adikara Jaya Sentosa. This research is a causality study with a quantitative approach. The sampling technique uses a saturated sample with a total of 75 respondents. The statistical analysis used in this study is the partial least squares (PLS) with the help of smartPLS 3.0 software. The results of this study prove that organizational trust has a positive and significant effect on job performance. Organizational trust has a positive and significant effect on employee engagement. Job satisfaction has a positive and significant effect on job performance. Job satisfaction has a positive and significant effect on employee engagement. In the indirect effect analysis, employee engagement is able to mediate the influence between organizational trust and job satisfaction on job performance.
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