制定在社交网络中推广商品和服务的策略

Olena Cherniavska, Olga Vyhivska
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引用次数: 0

摘要

本文揭示了在社交网络中推广商品和服务的特点,并在最强大的商业工具的背景下使用它。研究的主要原因是由于行业内竞争的加剧,现代大趋势的表现,以及最重要的-国家战争的持续时间,导致业务在线快速转型。结合著名科学家的著作,对“社会化媒体营销”的内容和概念进行了分析。确定了品牌发展最优的SMM推广策略。提出了一种在社交网络中形成推广策略的算法,并对每个阶段进行了简要描述。将商品和服务推向市场有两种主要方法:"推动战略"——这包括使用暴力手段迫使消费者购买产品,通过有针对性的广告影响和旨在通过中介环节刺激销售的活动;“拉动式策略”——这里的重点是通过直接针对终端消费者的大众媒体进行积极的广告和促销。为了通过社会网络有效地推广商品和服务,建议与专家一起制定策略。SMM计划是一个详细的、连续的行动计划,旨在实现预期的结果。SMM战略的形成是一个贯穿其整个经营时期的连续过程。此外,还应该为每一个单独的活动制定一项战略,使其和谐地适应整个背景。目标定位允许公司定制广告参数,如展示平台、时间段、地点,甚至搜索引擎。这是可能的,因为用户经常搜索某些关键字或短语,并向系统提供他们的一些个人特征。在制定社交媒体(SMM)策略时,最好考虑提供内容和社交媒体广告的组成部分。如果任务包括建立一个对社会负责的企业形象,那么内容应该集中在公司的行动上,强调其努力对待员工的关怀和环境选择。为了提高品牌的声誉,SMM战略的一个重要元素将是评论和感谢,以及新技术的展示,这将使产品更加方便和吸引观众。例如,如果目标是塑造一个现代和充满活力的公司形象,建议在TikTok和Instagram等青年平台上发布情感丰富的内容。对于Facebook来说,应该关注的是合作的合理性、优势和好处。
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DEVELOPING A STRATEGY FOR THE PROMOTION OF GOODS AND SERVICES IN SOCIAL NETWORKS
The article reveals the features of promoting goods and services in social networks, using it in the context of the most powerful business tool. The main reason for the study is the rapid transition of business online due to the intensification of intra-industry competition, manifestations of modern megatrends, and most importantly – the duration of the war in the country. The content and concept of "social media marketing" are analyzed based on the works of prominent scientists. The most optimal SMM promotion strategy for brand development has been determined. An algorithm for forming a promotion strategy in social networks is proposed and a brief description of each stage is provided. There are two main approaches to bringing goods and services to the market: "push strategy" – this includes the use of violent methods to force consumers to buy products, through targeted advertising influence and activities aimed at stimulating sales through intermediary links; "pull strategy" – here the emphasis is on active advertising and promotion through mass media aimed directly at the end consumer. To achieve effective promotion of goods and services through social networks, it is recommended to develop a strategy together with specialists. The SMM plan is a detailed, sequential plan of actions aimed at achieving the desired result. The formation of the SMM strategy is a continuous process throughout the entire period of its operation. In addition, a strategy should also be developed for each individual campaign, which will harmoniously fit into the overall context. Targeting allows companies to customize ad parameters such as display platforms, time slots, locations, and even search engines. This is possible because users often search for certain keywords or phrases, and also provide the system with some of their personal characteristics. When developing a social media (SMM) strategy, it is best to consider the components that deliver content and social media advertising. If the task includes building the image of a socially responsible business, then the content should focus on the company's actions, emphasizing its efforts to treat employees with care and environmental choices. To improve the reputation of the brand, an important element of the SMM strategy will be reviews and thanks, as well as the presentation of new technologies that will make the product even more convenient and attractive to the audience. As an example, if the goal is to create an image of a modern and dynamic company, it is recommended to publish emotionally rich content on youth platforms such as TikTok and Instagram. For Facebook, attention should be focused on rational aspects, advantages and benefits of cooperation.
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