理解公共行政话语作为公共行政中一种交流的理论和方法方法

Natalia Yevtushenko
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引用次数: 0

摘要

本文对公共行政话语作为公共行政机构与公众之间的一种沟通方式进行了理论和方法分析。作者描述了理解“话语”概念的主要方法,这些方法不局限于纯粹的语言学问题,而是在语言学,政治学,哲学,心理学,教育学,新闻学,文化研究,艺术史,数学和公共管理等知识领域具有更广泛的应用范围。 文章揭示了“话语”及其变体“制度话语”是在传播(传播)过程中的行动、角色和行为规范的系统,其主要标准是:传播主体(公共当局、公民社会机构、特定社会群体的代表、公众)的传播目标。其组成部分是“行政话语”和“公共行政话语”。 笔者认为,“行政”话语的特殊性是身份-角色关系框架内的交际,即执行行政职能的行政机关代表(公务员)与公民之间的言语互动。行政话语的主要功能是规定性、控制性和评价性,其实质是对执行者的工作进行评价。 实证表明,“公共行政话语”是公共当局(公共管理者)与公民社会机构与公众在不同社会政治条件下的不同交际层次上的一种沟通、交际互动。因此,“公共行政话语”是实现国家实际利益的工具,也就是说,它有助于社会民主化和提高人民的生活素质。
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Theoretical and methodological approaches to understanding public-administrative discourse as a type of communication in public administration
The article provides a theoretical and methodological analysis of public-administrative discourse as a type of communication between public administration institutions and the public. The author describes the main approaches to understanding the concept of "discourse", which are not limited to purely linguistic issues, but have a wider scope of application in such fields of knowledge as linguistics, political science, philosophy, psychology, pedagogy, journalism, cultural studies, art history, mathematics, and public administration. The article reveals that "discourse" and its variant "institutional discourse" are a system of actions, roles and norms of behaviour in the process of communication (communication), according to the following main criteria: communication subjects (public authorities, civil society institutions, representatives of a particular social group, the public) communication goals. Its components are "administrative discourse" and "public-administrative discourse". The author determines that the specificity of "administrative" discourse is communication within the framework of status-role relations, i.e., speech interaction between representatives of executive authorities (civil servants) performing executive and administrative functions and citizens. The main functions of administrative discourse are prescriptive, controlling and evaluative, the essence of which is to assess the work of performers. It is substantiated that "public-administrative discourse" is a type of communication, communicative interaction between public authorities (public managers) and civil society institutions and the public at different communicative levels in different socio-political conditions. Thus, "public-administrative discourse" is a tool for realising the practical interests of the State, i.e., it contributes to the democratisation of society and improvement of the quality of life of the population.
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