A Study on the Satisfaction and Improvement Plan of Online Learning of Domestic Students : Focusing on Chinese Students

This study investigated the satisfaction of international students in Korea and analyzed the level of satisfaction in various dimensions such as education platform, studying environment, the guidance of instructors, and learners. As a result, 51.32% responded ‘mostly satisfied’, with 24.15% as ‘relatively satisfied’, 18.49% as ‘moderate’, 3.4% as ‘relatively unsatisfied’, and 2.64% as ‘very unsatisfied . The average value of satisfaction was 4.18. The average value of willingness to continue online education after the end of COVID-19 was 3.77, with 7.92% responded ‘strongly disagree’, 8.30% for ‘mildly disagree’, 23.40’% for mostly agree’, 20.00% for ‘relatively agree’, and 40.38% for ‘strongly agree’. In conclusion, international students are basically satisfied with the online education, but there are rooms for improvement in quality of online education. Also, the compounded education of online and offline needs to be further studied.