情绪劳动在农场接待项目分析中的应用

IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Hospitality & Society Pub Date : 2023-10-11 DOI:10.1386/hosp_00066_1
Gilles Grolleau, Naoufel Mzoughi, Qurat-ul-Ain Talpur
{"title":"情绪劳动在农场接待项目分析中的应用","authors":"Gilles Grolleau, Naoufel Mzoughi, Qurat-ul-Ain Talpur","doi":"10.1386/hosp_00066_1","DOIUrl":null,"url":null,"abstract":"While conventional analyses of farm hospitality upsides and downsides exist, the emotional labour requirements of such service-intensive activity are frequently overlooked. Ignoring this emotional component and its consequences (e.g. identity loss vs. reinforcement, emotional harmony) can explain project fates. By applying emotional labour to farm-based hospitality, we draw new insights. Farmers can benefit from guests’ emotional support and become ‘makers’ rather than ‘takers’ of emotional rules. From a policy perspective, increasing the farmers’ emotional literacy can facilitate a better match between their characteristics and agritourism projects.","PeriodicalId":44644,"journal":{"name":"Hospitality & Society","volume":null,"pages":null},"PeriodicalIF":1.3000,"publicationDate":"2023-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Emotional labour in the analysis of farm-based hospitality projects\",\"authors\":\"Gilles Grolleau, Naoufel Mzoughi, Qurat-ul-Ain Talpur\",\"doi\":\"10.1386/hosp_00066_1\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"While conventional analyses of farm hospitality upsides and downsides exist, the emotional labour requirements of such service-intensive activity are frequently overlooked. Ignoring this emotional component and its consequences (e.g. identity loss vs. reinforcement, emotional harmony) can explain project fates. By applying emotional labour to farm-based hospitality, we draw new insights. Farmers can benefit from guests’ emotional support and become ‘makers’ rather than ‘takers’ of emotional rules. From a policy perspective, increasing the farmers’ emotional literacy can facilitate a better match between their characteristics and agritourism projects.\",\"PeriodicalId\":44644,\"journal\":{\"name\":\"Hospitality & Society\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":1.3000,\"publicationDate\":\"2023-10-11\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Hospitality & Society\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1386/hosp_00066_1\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"HOSPITALITY, LEISURE, SPORT & TOURISM\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Hospitality & Society","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1386/hosp_00066_1","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}
引用次数: 0

摘要

虽然对农场招待的利弊存在传统分析,但这种服务密集型活动对情感劳动的要求经常被忽视。忽略这种情感成分及其后果(如身份丧失vs.强化,情感和谐)可以解释项目的命运。通过将情绪劳动应用于农场招待,我们获得了新的见解。农民可以从客人的情感支持中受益,成为情感规则的“创造者”而不是“接受者”。从政策角度看,提高农民的情感素养,可以更好地将其特征与农业旅游项目相匹配。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
Emotional labour in the analysis of farm-based hospitality projects
While conventional analyses of farm hospitality upsides and downsides exist, the emotional labour requirements of such service-intensive activity are frequently overlooked. Ignoring this emotional component and its consequences (e.g. identity loss vs. reinforcement, emotional harmony) can explain project fates. By applying emotional labour to farm-based hospitality, we draw new insights. Farmers can benefit from guests’ emotional support and become ‘makers’ rather than ‘takers’ of emotional rules. From a policy perspective, increasing the farmers’ emotional literacy can facilitate a better match between their characteristics and agritourism projects.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
Hospitality & Society
Hospitality & Society HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
2.30
自引率
0.00%
发文量
13
期刊最新文献
Emotional labour in the analysis of farm-based hospitality projects Constructing and performing hotel hospitality culture Hospitality & Society: Critical reflections on the theorizing of hospitality Private club culture in London and New York during the Victorian era Hospitality & Society: A bibliometric analysis and the evolution of its research agenda
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1