对导致组织沉默的因素及其对员工工作态度影响的批判性研究

Naqeeb Ullah, Umair Asghar
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引用次数: 0

摘要

为了成功和有效地实现这一目标,员工被视为发展、创新、学习和进步的源泉。然而,很大一部分人选择安静,避免表达他们有益的情绪和对他们关系中的麻烦的担忧。本研究旨在利用现有文献来确定员工沉默的潜在动机,并确定在组织环境中导致沉默的许多组成部分。造成冷静的主要因素通常被认为是职场文化、管理层的恐惧和严厉批评、缺乏信任、管理层的帮助不足。根据已有的研究,沉默是一种行为现象,它与满足感、离职倾向和组织公民行为等几种工作态度有关。当公司营造了信任氛围并拥有有效的沟通渠道时,员工更倾向于表达他们对公司事务的担忧。
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A Critical Examination of the Factors Leading to Organizational Silence and its Influence on Employee Job Attitudes
To successfully and efficiently attain the purpose, personnel are seen as sources of development, innovation, learning, and progression. Nevertheless, a significant proportion of individuals choose quiet, refraining from expressing their beneficial emotions and concerns over the troubles inside their relationships. This research aims to use existing literature to ascertain the underlying motivations for employee silence and identify the many components that contribute to silence within an organizational context. The primary factors contributing to calmness are often acknowledged as workplace culture, fear and harsh criticism from the administration, lack of trust, and insufficient assistance from management. According to existing research, silence is a behavioral phenomenon that is linked to several work attitudes, including contentment, turnover intention, and organizational citizenship behavior. Workers are more inclined to express their concerns on corporate matters when a company fosters a climate of trust and has effective communication channels.
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