{"title":"退货政策对电子商务行业消费者购买行为的影响——来自新兴经济体的研究","authors":"Saloni Chitkara, Saboohi Nasim, Susmi Routray","doi":"10.1504/ijpmb.2023.134152","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":52476,"journal":{"name":"International Journal of Process Management and Benchmarking","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Impact of return policies on the buying behaviour of the customers in e-commerce industry: a study from emerging economy\",\"authors\":\"Saloni Chitkara, Saboohi Nasim, Susmi Routray\",\"doi\":\"10.1504/ijpmb.2023.134152\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"\",\"PeriodicalId\":52476,\"journal\":{\"name\":\"International Journal of Process Management and Benchmarking\",\"volume\":\"1 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2023-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"International Journal of Process Management and Benchmarking\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1504/ijpmb.2023.134152\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"Business, Management and Accounting\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Process Management and Benchmarking","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1504/ijpmb.2023.134152","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
期刊介绍:
Effective design and management of key processes is widely regarded as an important differentiator and source of competitive advantage in manufacturing, for profit services and public services. Processes permeate all facets of an organisation. Some processes exist within one functional area, while others cut across functional areas. IJPMB aims to cover both functional and business processes. Benchmarks, benchmarking and knowledge management are among the process improvement tools.