服务的理论逻辑不时主导着市场营销的研究

Caetano Carceres Correia, Cristino Gusmao
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引用次数: 0

摘要

本研究旨在考察Vargo和Lusch (V&L)思想对服务主导逻辑(Service-Dominant Logic, SD Logic)自出现至今的贡献。自从V&L在2004年发表了一篇关于这一观点的开创性文章以来,之前的研究并没有具体分析他们的所有贡献。在17年期间(2004-2020年),V&L和其他作者共发表了146篇关于SD逻辑视角的科学论文。每个出版物都要使用不同的关键字进行内容分析。研究结果显示,这些出版物的类型主要是期刊文章和书籍章节。V&L与95位作者合作,主要来自美国和欧洲。在研究机构的来源方面,与V&L合作的机构有64家。所有V&L出版物分布在44种科学期刊上,包括市场营销和非市场营销期刊或其他社会科学期刊。作为一项新颖的研究,本研究以V&L的工作为基础,通过系统的调查,成功地解释了SD逻辑研究随时间的演变。此外,本研究还追溯了V&L将SD逻辑制度化的努力。
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THEORY LOGIC OF SERVICE DOMINAT FROM TIME TO TIME WELDING THE MARKETING STUDIES
This study aims to examine the contribution of Vargo and Lusch's (V&L) thinking to the Service-Dominant Logic (SD logic) from its first appearance until the present. Previous research has not specifically analysed all of V&L's contributions since their seminal article on this perspective in 2004. A total of 146 scientific publications by V&L with other authors on the SD logic perspective over a 17-year period (2004–2020) were identified. Each publication is subjected to content analysis using various keyword aspects. The findings show that the types of publications were predominantly journal articles and book chapters. V&L collaborated with 95 authors, primarily from America and Europe. Regarding the origin of the research organizations, 64 institutions collaborated with V&L. All V&L publications are distributed across 44 scientific journals, including marketing and non-marketing journals or those from other social sciences. As a novelty, this research successfully explains the evolution of SD logic research over time-based on V&L's work through a systematic investigation. Furthermore, this study traces V&L's efforts to institutionalize SD logic.
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