Designing an Educational Digital Platform Based on Artificial Intelligence (Chatbot) to Reinforce Saudi Youth’s Awareness of Digital Citizenship

The study aimed to measure the awareness of Saudi youth about digital citizenship. It also aimed to design a platform based on artificial intelligence using chatbots to enhance the awareness of digital citizenship among Saudi youth. The study used a questionnaire to measure the awareness of Saudi youth (15-34 years old) about digital citizenship, where (107) of them participated. The results showed that 61.7% do not know about digital citizenship, and that 71% do not know about digital citizenship values. The study revealed that there are statistically significant differences at (α <= 0.05) between the mean scores of the sample responses regarding the awareness of the concept of digital citizenship and the value of respect due to (Internet use). It also showed that there were statistically significant differences regarding the awareness of the value of protect ​​due to (age, and Internet use), while the awareness of the value of educate ​​did not show any statistically significant differences due to (gender, age, school stage, Internet use, social media use). Then, the researchers designed a platform using the Research Based Learning method to enhance youth’s awareness of digital citizenship, in addition to chatbots to answer inquiries about digital citizenship.