管理辅导与员工的创新工作行为:工作投入的中介效应

Riitta Viitala, Maarit Laiho, Maria Pajuoja, Kaisa Henttonen
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摘要

中小型企业(SMEs)依赖于每位员工的创新能力,而了解如何支持员工的创新行为是一个至关重要的因素。本研究借鉴管理辅导(MC)文献,探讨领导行为如何影响员工的创新工作行为(IWB)。为了揭示管理辅导对员工创新工作行为的影响机制,我们特别期望工作投入能够对两者之间的关系起到中介作用。因此,我们将 IWB 操作化为一个四维建构,以说明领导力和工作投入是否同样影响 IWB 的所有维度。我们收集了来自 88 家芬兰中小型企业的调查数据(N = 4418),结果发现 MC 与 IWB 的每个维度都呈正相关,而工作投入则对两者之间的联系起到了中介作用。有趣的是,随着员工从探索想法到实施想法的过程中,MC 的重要性(无论是直接作用还是工作投入的中介作用)都在增加。这项研究揭示了领导行为影响中小企业员工综合工作计划的机制。
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Managerial coaching and employees’ innovative work behavior: The mediating effect of work engagement
Small- and medium-sized enterprises (SMEs) rely on each employee to be innovative, and understanding how employees can be supported in their innovative behavior is a crucial factor. This study draws on managerial coaching (MC) literature to examine the dynamics of how leadership behaviors impact employees’ innovative work behavior (IWB). In an attempt to disclose the mechanism through which MC can impact the IWB of employees, we particularly expected work engagement to mediate the relationship. Accordingly, we operationalized IWB as a four-dimensional construct to show whether MC and work engagement equally affect all of the dimensions of IWB. We collected survey data ( N = 4418) from 88 Finnish SMEs and found that MC was positively related to each dimension of IWB, and that work engagement mediated the linkages. Interestingly, the importance of MC (both directly and when mediated by work engagement) grows as the employee moves from idea exploration to implementation. This study sheds light on the mechanism through which leadership behavior can impact the IWB of employees in SMEs.
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