改编并验证用于衡量炎症性肠病患者对电话护理满意度的调查问卷

Jermia Nehwa Foncham, N. Rohatinsky, S. Fowler, Sanchit Bhasin, Shannon Boklaschuk, Tomasz Guzowski, Kendall Wicks, Mike Wicks, J. Peña-Sánchez
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引用次数: 0

摘要

炎症性肠病(IBD)患者需要常规医疗随访。由于 2019 年冠状病毒病(COVID-19)的流行,电话护理(TC)预约的使用率有所增加。我们旨在改编一份调查问卷,以评估 IBD 患者对电话护理预约的满意度,并对其进行验证。 一个专家委员会对远程保健可用性问卷进行了改编,使其适用于 TC 环境,并对其在 IBD 患者中的使用进行了验证。该委员会包括三名 IBD 胃肠病护理提供者 (GCP)、两名 IBD 患者伙伴和两名医疗保健研究人员。委员会评估了改编项目的内容有效性,以衡量 TC 满意度。一项试点研究评估了问卷的可读性和可用性。2021 年 12 月至 2022 年 4 月期间,萨斯喀彻温省的 IBD 患者使用改编问卷完成了在线调查。数据采用描述性和相关性技术进行分析。对问卷的可靠性和有效性进行了心理测量分析。 专家委员会制定了电话护理满意度问卷(TCSQ 患者),其中包括 16 个项目和一个 TC 满意度总项目。经过试点,87 名 IBD 患者参与了在线调查。在 16 个项目的标准化 TC 满意度水平和总项目之间观察到了很强的相关性,r = 0.85 (95%CI 0.78-0.90, p < 0.001)。TCSQ患者具有最佳的内部信度(α = 0.96)。探索性因子分析确定了两个维度(即 TC 实用性和便利性)。 TCSQ患者问卷是对IBD患者TC满意度的有效而可靠的测量。该问卷具有出色的心理测量特性,我们推荐使用。
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Adaptation and Validation of a Questionnaire to Measure Satisfaction With Telephone Care Among Individuals Living With Inflammatory Bowel Disease
Individuals with inflammatory bowel disease (IBD) require routine medical follow-up. The usage of telephone care (TC) appointments increased because of the coronavirus disease 2019 (COVID-19) pandemic. We aimed to adapt a questionnaire to evaluate satisfaction with TC use and validate it among IBD individuals. A committee of experts adapted the Telehealth Usability Questionnaire to the TC context and validated its use in individuals with IBD. This committee included three IBD gastroenterology care providers (GCPs), two IBD-patient partners, and two healthcare researchers. The committee evaluated the content validity of the adapted items to measure TC satisfaction. A pilot study assessed the readability and usability of the questionnaire. Individuals with IBD in Saskatchewan completed an online survey with the adapted questionnaire between December 2021 and April 2022. Data were analyzed using descriptive and correlational techniques. Psychometric analyses were conducted to examine the reliability and validity of the questionnaire. The committee of experts developed the Telephone Care Satisfaction Questionnaire (TCSQ patient), with 16 items and one overall item for TC satisfaction. After the pilot, 87 IBD individuals participated in the online survey. A strong correlation was observed between the 16-item standardized level of TC satisfaction and the overall item, r = 0.85 (95%CI 0.78–0.90, p < 0.001). The TCSQ patient had optimal internal reliability (α = 0.96). Two dimensions were identified in the exploratory factor analysis (i.e., TC usefulness and convenience). The TCSQ patient is a valid and reliable measure of TC satisfaction among individuals with IBD. This questionnaire demonstrated excellent psychometric properties and we recommend its use.
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期刊最新文献
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