印度银行员工对高绩效人力资源实践 (HPHRP) 的看法:比较

Sunita Verma, B. S. Rathore
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摘要

本文旨在研究公共银行和私营银行在高绩效人力资源实践(HPHRP)方面的差异。这篇实证研究论文基于对文献研究的详细分析,通过结构化问卷对拉贾斯坦邦公共银行和私营银行的 500 名管理人员进行了调查。结果显示,拉贾斯坦邦公共银行和私营银行的 HPHRP 在内部流动、选择性人员配备、以结果为导向的评估、就业保障和激励奖励等做法方面存在显著差异。研究发现,广泛培训、明确的工作描述、参与和团队合作等做法的重要性较低。本研究从理论角度研究了印度公共部门银行和私营部门银行的 HPHRP 量表和高绩效工作系统(HPWS)的差异。对于银行专业人员来说,这项研究将有助于改善他们的 HPWS。本研究的独特之处在于,它试图确定 HPHRP 在印度公共部门和私营部门银行中的作用,并集中研究了一系列人力资源实践,这些实践将显著改善该行业的绩效成果。
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Perception of Employees on High-Performance Human Resource Practices (HPHRP) in Indian Banks: A Comparison
The aim of this article is to study the difference between public and private sector banks in terms of high-performance human resource practices (HPHRP). This empirical research paper is based on a detailed analysis of the literature research, which has been conducted on 500 managerial staff of public and private sector banks in Rajasthan through a structured questionnaire. Results reveal that there is a significant difference in the HPHRP of public and private sector banks in Rajasthan with reference to practices like internal mobility, selective staffing, result-oriented appraisal, employment security and incentive rewards. The practices, namely, extensive training, clear job description, and participation and teamwork, were found to be less significant in the study. The HPHRP scale and the differences in high-performance work systems (HPWSs) between public and private sector banks were investigated in the Indian context from a theoretical standpoint. For bank professionals, this study will help in improving their HPWSs. The study is unique as it seeks to identify the role of HPHRP in both public and private sector banks in India and concentrates on a bundle of human resource practices that will significantly improve the industry’s performance outcomes.
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