用共同信念弥合感知到的心理和社会风险:通过怀旧揭示游客的行为意图

IF 4.8 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Journal of Hospitality and Tourism Insights Pub Date : 2024-01-02 DOI:10.1108/jhti-08-2023-0525
Sadaf Razzaq, Naeem Akhtar
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引用次数: 0

摘要

目的 本研究探讨了游客在宗教和文化遗产目的地的心理和社会风险以及共同信仰--奉献、关注和娱乐。研究还探讨了共同信仰如何影响游客的怀旧情绪。此外,本研究还探讨了乡愁是否会影响选择延迟和重游意向。最后,它还研究了地方依恋的调节作用如何加强共同信仰--奉献、关注、娱乐和乡愁之间的联系。设计/方法/途径从 439 名入境游客中收集了数据,其中 272 人完成了在线问卷,167 人参与了面对面调查。数据分析使用 Amos 24.0 和 SPSS 25.0,采用结构方程建模(SEM)和 PROCESS 宏进行。研究结果研究结果表明,感知到的心理和社会风险对游客的共同信念--奉献、关注和娱乐--产生负面影响,而对怀旧产生正面影响。积极的怀旧联想会增强游客的重游意愿,并阻碍游客推迟选择。数据还显示了强烈的地方依恋如何加强了共同信念--奉献、关注和娱乐--与游客感知到的乡愁之间的关系。它分析了目的地访问的心理和社会风险,以及乡愁如何影响共同信念和重游意向。目的地企业的管理者和决策者可以利用研究结果来设计措施,在考虑到风险的情况下提高重游意愿。文献忽略了心理和社会风险感知如何影响旅游者的共同信念和怀旧情感。因此,本研究利用刺激-组织-反应(S-O-R)理论,在巴基斯坦独特的入境游客环境中提出并验证了这些联系。
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Bridging perceived psychological and social risks with shared beliefs: unveiling tourists' behavioral intentions through nostalgia
PurposeThe study examines tourists' psychological and social risk and shared beliefs – devotion, concerns and entertainment – at a religious and cultural heritage destination. It also examines how shared beliefs impact tourists’ nostalgia. Further, it examines whether nostalgia affects choice deferral and revisit intentions. Finally, it investigates how moderation of place attachment strengthens the link between shared beliefs – devotion, concerns, entertainment and nostalgia.Design/methodology/approachThe data were collected from 439 inbound tourists, with 272 completing online questionnaires and 167 participating in face-to-face survey. Data analysis was performed using Amos 24.0 and SPSS 25.0, employing structural equation modeling (SEM) and the PROCESS macro.FindingsThe findings suggest that perceived psychological and social risk negatively impacts tourists' shared beliefs – devotion, concerns and entertainment – which positively impacts nostalgia. Positive nostalgic association boosts revisit intention and hampers choice deferral. The data also show how strong place attachment strengthens the relationship between shared beliefs – devotion, concerns and entertainment – and tourists’ perceived nostalgia.Research limitations/implicationsThis work contributes to information behavior using S-O-R theory. It analyzes the psychological and social risks of destination visits and how nostalgia affects shared beliefs and revisit intentions. Management and policymakers at destination enterprises can use the findings to design measures to enhance revisit intentions despite risk considerations.Originality/valuePakistan's destination tourism is underutilized amid its religious and cultural heritage significance. The literature has ignored how perceived psychological and social risk affects travelers' shared beliefs and nostalgic feelings. Thus, this study suggests and validates these linkages utilizing stimulus-organism-response (S-O-R) theory in Pakistan's unique environment with inbound tourists.
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来源期刊
Journal of Hospitality and Tourism Insights
Journal of Hospitality and Tourism Insights HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
6.30
自引率
33.30%
发文量
88
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