银行业务的数字化转型:现在与未来

Victor V. Kovalenko, S. Sheludko, Kateryna Cherkashyna
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摘要

本文深入探讨了全球经济普遍数字化所引发的银行业数字化转型的细微差别。这一现象深刻影响了金融技术的发展轨迹,催生了创新型银行产品。本研究的主要目的是阐明数字化转型的本质,并评估其在塑造银行业发展方面的功效。因此,要将数字技术融入银行领域,就必须全面考虑消费者、投资者和银行这三个主要利益相关者的需求。作者对伴随银行业数字化转型而来的监管和法律环境进行了分析。据观察,银行业的数字化转型体现在多个方面,包括远程和网上银行、电子支付、金融科技和创新、区块链和加密货币、网络安全系统、电子身份识别和文件流通以及互操作性。然而,外部因素,特别是乌克兰的入侵,带来了某些调整。这些因素包括智力人力资本外流到国外、人口迁移导致金融知识减少、银行网点关闭,特别是影响到领土社区,尤其是农村地区,导致与银行失去联系。鉴于这些意见,我们认为银行业未来的数字化转型努力应优先考虑提高银行服务消费者的金融知识。此外,有必要加强乌克兰加密货币市场的监管框架,并为提供数字金融服务的银行和金融科技公司的监管和监督制定统一标准。
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ЦИФРОВА ТРАНСФОРМАЦІЯ БАНКІВСЬКОГО БІЗНЕСУ: СЬОГОДЕННЯ ТА МАЙБУТНЄ
This article delves into the nuances of digital transformation within the realm of banking, prompted by the pervasive global digitization of economies. This phenomenon has profoundly shaped the trajectory of financial technologies, giving rise to innovative banking products. The primary objective of this study is to elucidate the essence of digital transformation and assess its efficacy in shaping the development of the banking sector.The digitization of banking involves the transformation of all associated processes and information. Consequently, the integration of digital technologies into the banking domain necessitates a comprehensive consideration of the needs of three key stakeholders: the consumer, the investor, and the bank itself. The authors conducted an analysis of the regulatory and legal landscape accompanying the digital transformation of the banking sector. The study concludes that the contemporary legal framework governing the use of digital technologies in banking is aligning with current global trends.The digital transformation of the banking industry is observed to manifest in several dimensions, encompassing remote and Internet banking, electronic payments, FinTech and innovation, blockchain and cryptocurrencies, cyber security systems, electronic identification and document circulation, as well as interoperability.The domestic banking system has exhibited noteworthy progress in digitalization in recent times. However, external factors, notably the incursion into Ukraine, have introduced certain adjustments. These include the outflow of intellectual human capital abroad, diminished financial literacy due to population migration, and the closure of bank outlets, particularly affecting territorial communities, especially rural areas, resulting in a loss of connectivity with banks.In light of these observations, it is asserted that future digital transformational endeavours in the banking sector should prioritize enhancing the financial literacy of consumers of banking services. Additionally, there is a need to fortify regulatory frameworks governing the cryptocurrency market in Ukraine and establish unified standards for the regulation and supervision of banks and FinTech companies providing digital financial services.
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