通报 IT 审计结果:利益相关者有效参与的策略

Monisola Oladeinde, Evelyn Chinedu Okeleke, Olubukola Rhoda Adaramodu, Ololade Gilbert Fakeyede, Oluwatoyin Ajoke Farayola
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引用次数: 0

摘要

本研究论文探讨了传达 IT 审计结果这一错综复杂的领域,重点是利益相关者有效参与的策略。论文强调了信息技术审计在当代数字环境中的重要性,强调了将技术评估转化为可操作见解的必要性。理论框架借鉴了技术接受模型(TAM)和利益相关者理论,为理解利益相关者的参与动态提供了视角。概念框架将信息技术审计的性质、沟通策略和利益相关者的参与联系在一起。重点强调的策略包括清晰简明的报告、针对不同利益相关者的沟通、利用视觉辅助工具和技术、建立反馈机制以及培养协作型组织文化。这样做的好处包括做出明智的决策、提高透明度、改善风险管理和加强利益相关者的关系。技术术语和变革阻力等障碍将得到解决,以优化沟通效果。结论强调了沟通在 IT 审计中的关键作用,而建议则为组织提供了一个路线图,使其能够驾驭复杂性,最大限度地发挥 IT 审计结果对组织复原力和战略决策的影响。 关键词IT审计、利益相关者参与、沟通策略、利益相关者理论、风险管理、组织复原力。
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COMMUNICATING IT AUDIT FINDINGS: STRATEGIES FOR EFFECTIVE STAKEHOLDER ENGAGEMENT
This research paper explores the intricate realm of communicating IT audit findings, focusing on strategies for effective stakeholder engagement. The significance of IT audits in the contemporary digital landscape is underscored, emphasizing the need to translate technical assessments into actionable insights. The theoretical framework draws from the Technology Acceptance Model (TAM) and Stakeholder Theory, offering lenses to understand stakeholder engagement dynamics. The conceptual framework interconnects the nature of IT audits, communication strategies, and stakeholder engagement. Strategies highlighted include clear and concise reporting, tailoring communication to diverse stakeholders, leveraging visual aids and technology, establishing feedback mechanisms, and fostering a collaborative organizational culture. Benefits encompass informed decision-making, enhanced transparency, improved risk management, and strengthened stakeholder relationships. Barriers, such as technical jargon and resistance to change, are addressed to optimize communication effectiveness. The conclusion underscores the pivotal role of communication in IT audits, and recommendations provide a roadmap for organizations to navigate complexities and maximize the impact of IT audit findings on organizational resilience and strategic decision-making. Keywords: IT Audits, Stakeholder Engagement, Communication Strategies, Stakeholder Theory, Risk Management, Organizational Resilience.
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