欧洲的数字通信与支持工作和生活的主管行为

IF 1.4 3区 社会学 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY Social Inclusion Pub Date : 2023-11-15 DOI:10.17645/si.v11i4.7084
Anja‐Kristin Abendroth, Antje Schwarz
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引用次数: 0

摘要

在员工与主管的交流关系中,数字通信的普及增加了生活领域之间界限模糊的风险,进而增加了对工作与生活支持性主管行为(WLSSB)的需求。然而,媒体丰富性和社会存在理论表明,WLSSB 同时也面临着风险,因为与主管之间的紧密联系更难建立,工作与个人生活的融合所面临的挑战也更难被传达和理解。社会网络理论认为,重要的不仅是媒介的特性,还有媒介使用的社会嵌入性。根据这一理论,本研究提出了这样一个问题:与上司进行数字沟通与所感知的 WLSSB 之间的关联在多大程度上取决于具体情况。基于欧洲社会调查(第 10 轮)的总体结果显示,与数字通信相比,面对面通信与 WLSSB 的关联度更高。然而,更细致的调查表明,这并不一定是由交流方式的丰富性所驱动的。我们发现,在以下情况下,与上司进行数字沟通的意义在规模和重要性上都会增加:(a)数字沟通是对很少进行面对面沟通的补充;(b)高度工作投入的组织规范较弱;(c)支持工作与生活的国家政策明显。我们的结论是,数字通信对工作生活支持的影响取决于数字通信在工作生活支持交流机会中的核心地位,也取决于主管在数字工作通信中实施工作生活支持的兴趣和能动性。
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Digital Communication and Work–Life Supportive Supervisor Behaviors in Europe
The spread of digital communication in the employee–supervisor exchange relation has increased the risks of blurred boundaries between life domains and, subsequently, the need for work–life supportive supervisor behaviors (WLSSB). However, media richness and social presence theory indicate that WLSSB is simultaneously at risk because close bonds with supervisors are more difficult to develop and challenges in integrating work and personal life are more difficult to be signaled and understood. Following social network theory in the argument that it is not only the characteristic of the medium that is of importance but also the social embeddedness of its use, this research asks to what extent the association of digital communication with one’s supervisor and perceived WLSSB is context‐dependent. The overall results based on the European Social Survey (round 10) reveal that in‐person communication is more strongly associated with WLSSB than digital communication. However, more nuanced investigations suggest that this is not necessarily driven by the richness of the mode of communication. We find that the meaning of digital communication with one’s supervisor gains importance in size and significance (a) where it complements seldom in‐person communication, (b) where the organizational norm of high work devotion is weak, and (c) where work–life supportive state policies are pronounced. We conclude that the implications of digital communication for WLSSB are dependent on the centrality of digital communication in opportunities for the exchange of WLSSB and dependent on supervisors’ interest and agency to enact WLSSB in digital work communication.
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来源期刊
Social Inclusion
Social Inclusion Social Sciences-Sociology and Political Science
CiteScore
3.50
自引率
0.00%
发文量
114
审稿时长
15 weeks
期刊介绍: Social Inclusion is a peer-reviewed open access journal, which provides academics and policy-makers with a forum to discuss and promote a more socially inclusive society. The journal encourages researchers to publish their results on topics concerning social and cultural cohesiveness, marginalized social groups, social stratification, minority-majority interaction, cultural diversity, national identity, and core-periphery relations, while making significant contributions to the understanding and enhancement of social inclusion worldwide. Social Inclusion aims at being an interdisciplinary journal, covering a broad range of topics, such as immigration, poverty, education, minorities, disability, discrimination, and inequality, with a special focus on studies which discuss solutions, strategies and models for social inclusion. Social Inclusion invites contributions from a broad range of disciplinary backgrounds and specializations, inter alia sociology, political science, international relations, history, cultural studies, geography, media studies, educational studies, communication science, and language studies. We welcome conceptual analysis, historical perspectives, and investigations based on empirical findings, while accepting regular research articles, review articles, commentaries, and reviews.
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