通过人力资源技术创新实现组织革命

Sharad R. Kulkarni, Sharwari S. Kulkarni
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引用次数: 0

摘要

在当今竞争激烈的时代,不断提高绩效是任何组织持续生存的关键。各组织可以通过不断鼓励改善其人力资本来实现这一目标。多样性、公平、包容和归属感是组织展示其独特性的基本要素。如今,各种技术和所有管理职能都在不断进步。人力资源部门不应置身事外。因此,人力资源官员开始关注人才战略,以确保取得积极成果。建设性的人力资源转型可在获取和留住人才和专业知识方面带来增值。人力资源转型至关重要,因为它能增强员工的潜力,确保利益相关者的满意度。人力资源技术重新定义了基本的人力资源职能,如招聘、人才管理、合规处理、薪酬、绩效管理、员工参与等。人工智能(AI)、机器学习(ML)和机器人技术等新兴技术有助于实现商业智能、人员分析和人力资源职能自动化。因此,除了履行基本职能外,技术还能推动人才价值的实现。本研究的目的是了解人工智能和其他技术,并调查其在人力资源实践中的应用领域。此外,还试图确定组织代表对人力资源技术和创新的看法。为验证本研究,对人力资源专业人员和员工进行了调查。他们代表了马哈拉施特拉邦桑利区的一些小型组织,这些组织从事食品加工、纺织、制造和服务行业(如银行、通信、教育和卫生)。研究结果突出表明,有必要采用适当的技术,确保有效利用所有资源,特别是人力资源,从而使组织能够领先于竞争对手。
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Revolutionizing Organizations by Technological Innovations in HR
Ever rising performance is the key for having sustainable existence of any organization in current era of competition. Organizations can achieve this objective by continuously encouraging for betterment of their human capital. Diversity, equity, inclusion and belongingness are basic components the organizations should address to display their uniqueness. Today, continuous advancement in technology of all kinds and in all functions of management is observed prominently. HR departments should not remain aloof. Accordingly, HR officials have begun focusing on the talent strategies to ensure positive results. The constructive HR transformation leads to value addition in terms of acquisition and retainment of talent and expertise. Transformation in HR is essential as it enhances potentials of employees and assures satisfaction of stakeholders. The technology in HR redefines basic HR functions like recruitment, talent management, compliance redressal, compensation, performance management, employee engagement, etc. Emerging technologies like Artificial Intelligence (AI), Machine Learning (ML) and Robotics are useful for, business intelligence, people analytics, and automation in the HR functions. Thus, in addition to performing basic functions, technology drives value from talent. The objective of this study is to understand AI and other technologies and to investigate the areas of their application in HR practices. Further attempts are made to identify views of organizational representatives with respect to technology and innovations in HR. A survey among HR professionals and employees was conducted to validate the study. They represented few small-scale organizations working in Sangli District of Maharashtra State working in food processing, textile, manufacturing and service sector units (like, banking, communication, education and health). The results of this study highlight on the need of implementing suitable technology to ensure effective use of all resources in general and human resource in particular so that organizations can put themselves ahead of their competitors.
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