在社会对话的基础上形成接待服务提供商的环境责任

Олена Зеленко, Ксенія Володимирівна Сергієнко
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引用次数: 0

摘要

旅游业是对环境产生负面影响最大的行业之一,需要转型和绿化。在乌克兰旅游服务提供商中落实环境责任问题不仅是其竞争力的条件,也是未来运作和发展可能性的保障。研究目的:确定社会对话的实施参数,以便在旅游目的地层面形成对生态负责任的可持续运作和接待领域的发展。研究对象:在地方层面实施社会对话的理论原则和实践经验。研究方法:在研究过程中使用了科学知识的一般和特殊方法,即抽象、归纳和演绎、类比和定性比较。研究假设:确保酒店业生态可持续性的唯一途径是作为酒店服务提供者的当地居民对现存环境问题的自觉态度,以及保护自己领土上的自然、娱乐、历史和文化资源的愿望。研究的主要成果:通过对社会对话概念发展的理论基础以及在接待和旅游领域实施社会 对话的现代国际和国内经验的分析,确定了在地方一级为促进接待领域的可持续生态发展 而实施社会对话的参数。研究的原创性和现实意义:为促进地方接待领域的可持续生态发展而引入社会对话所提 出的参数揭示了这一过程的本质,它不仅涉及当地居民,还涉及该地区的游客,他们必须 了解并负责遵守在社区境内逗留和娱乐的规则和条件。结论:研究中提出的关于在地方一级开展社会对话以形成接待服务提供商的环境责任 的建议具有现实意义,可用于克服该行业当前的危机。
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ФОРМУВАННЯ ЕКОЛОГІЧНОЇ ВІДПОВІДАЛЬНОСТІ ПРОВАЙДЕРІВ ПОСЛУГ ГОСТИННОСТІ НА ЗАСАДАХ СОЦІАЛЬНОГО ДІАЛОГУ
The hospitality industry, which is one of the biggest generators of negative impact on the environment, needs transformation and greening. The problem of implementing environmental responsibility among Ukrainian tourism service providers is not just a condition of their competitiveness, but a guarantee of the possibility of functioning and development in the future. The purpose of the study: identification of the parameters of the social dialogue implementation for the formation of ecologically responsible sustainable functioning and development of the hospitality sphere at the level of tourist destination. The subject of the study: theoretical principles and practical experience of implementing social dialogue at the local level. Research methods: general and special methods of scientific knowledge, namely abstraction, induction and deduction, analogy and qualitative comparison were used in the research process. The hypothesis of the study is that the only way to ensure the ecological sustainability of the hospitality sector is the conscious attitude of the local population, as providers of hospitality services, to the existing environmental problems and the desire to preserve the natural, recreational, historical and cultural resources of their own territory. The main results of the study: the analysis of the theoretical basis of the development of the concept of social dialogue and modern international and domestic experience regarding its implementation in the field of hospitality and tourism allowed to determine the parameters of the social dialogue implementation for sustainable ecological development of the hospitality sphere at the local level. The originality and practical significance of the study: the presented parameters of the introduction of social dialogue for the sustainable ecological development of the hospitality sphere at the local level reveal the essence of the process involving not only the local population, but also visitors to the region, who must be informed and responsible for observing the rules and conditions of stay and recreation in the territory of the community. Conclusions: the proposals presented in the study regarding the development of social dialogue for the formation of environmental responsibility of hospitality service providers at the local level are relevant and can be used to overcome the current crisis in the industry, which began during the pandemic and was deepened with the beginning of a full-scale war
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