移动银行:文献计量分析

Kamlesh Kohli, Monika Kashyap, Mahendra Babu Kuruva, Sunil Tiwari
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引用次数: 0

摘要

本研究旨在分析与移动银行相关的关键词,重点关注其在 2003 年至 2023 年间的发展。为此,我们进行了系统的文献计量学分析,通过筛选 Scopus 数据库来确定出版物(机构、最著名作者、年份、国家和最常被引用的论文)。此外,还使用 VOSviewer 软件对关键词出现情况进行了分析。研究结果表明,世界范围内的发展趋势和产量的增加导致了各种变化。移动通信技术是移动银行业务在不同时期持续出现的一个突出主题。通过对移动银行主要术语起源的论证,可以看出该领域术语框架演变过程中的显著变化。因此,研究未来几十年的进展,特别是近期全球事件对全球移动银行使用演变的影响势在必行。此外,本研究还提出了一个概念框架,可为未来的研究工作提供指导,从而为现有文献增添了大量价值。该框架为研究人员在即将开展的研究中调查众多研究流提供了可能性。本研究在方法论方面做出了新的贡献。通过对 Scopus 和 Google Scholar 等研究数据库的深入研究,我们发现缺乏已发表的文献全面、广泛地论述多时期背景下的移动银行(m-banking)主题,特别是以应用的方式。此外,本研究通过实施文献计量分析和内容分析,填补了这一研究空白。
本文章由计算机程序翻译,如有差异,请以英文原文为准。

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Mobile banking: a bibliometric analysis

This study aims to analyze the keywords related to mobile banking by focusing on its development between 2003 and 2023. To do so, a systematic bibliometric analysis is undertaken, for which, the screening of Scopus database was done to identify the publication (institutions, most-prolific authors, year-wise, countries-wise and most-cited papers). Additionally, keyword occurrence analysis was also done using the VOSviewer software. The results of the study indicate that there are worldwide trends and increased production that have resulted in various changes. One prominent topic that consistently emerges in relation to mobile banking across different time periods is mobile telecommunication technologies. Through the demonstration of the origination of major terminologies in mobile banking, notable shifts in the evolution of the field's terminological framework were discernible. Hence, it is imperative to investigate the progress in forthcoming decades, specifically the impact of recent global events on the evolution of mobile banking usage worldwide. Furthermore, the current study adds substantial value to the existing body of literature by presenting a conceptual framework that might guide future research endeavors. The framework offers researchers the potential to investigate the many study streams in forthcoming studies. The present study represents a novel contribution in terms of its methodology. A thorough examination of research databases, such as Scopus and Google Scholar, reveals a lack of published literature that comprehensively and extensively addresses the topic of mobile banking (m-banking) in a multi-period context, particularly in an applied manner. Moreover, the present study addresses this research gap by the implementation of a bibliometric analysis and content analysis.

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来源期刊
CiteScore
5.60
自引率
26.70%
发文量
61
期刊介绍: Under the guidance of its expert Editors and an eminent international Editorial Board, Journal of Financial Services Marketing has become one of the world''s leading forums for the latest thinking, techniques and developments in marketing financial services. The Journal has established itself as a key bridge between applied academic research and commercial best practice, globally. The journal covers: marketing banking services, pension plans, insurance, saving schemes, investment finance, personal finance, mortgages and credit and debit cards loyalty plans brand management cross-selling products and services customer relationship management online services customer profiling targeting product positioning pricing distribution management consumer finance pooled investment funds The Journal of Financial Services Marketing publishes detailed and authoritative: Case studies from marketers worldwide, detailing their practical experiences, the problems faced and the lessons learned Research with IMPLICATIONS FOR PRACTICE from leading business schools, research institutes and universities, worldwide Reviews and briefings by expert practitioners and academics sharing thought-provoking and challenging ideas Legal reviews examining in detail the major changes in legislation Book reviews providing a ''thumbnail'' of best practice in marketing within the financial services field ...to keep subscribers up-to-date with the latest developments and thinking in bank and financial services marketing.
期刊最新文献
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