未走的不同道路:考虑不同的放弃选择会促使坚持未来目标

IF 4 2区 管理学 Q2 BUSINESS Journal of Consumer Psychology Pub Date : 2024-01-31 DOI:10.1002/jcpy.1412
Hye-young Kim, Oleg Urminsky
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引用次数: 0

摘要

决策很少是孤立做出的。相反,考虑往往是在先前相关选择的背景下进行的。本文发现,与目标不符的放弃选择,即之前考虑过但没有选择的选项,会影响消费者随后如何追求他们的目标。超越以往关于放弃的替代方案和消费者满意度的研究,当前的研究表明,消费者如何在心理上解释放弃的目标不一致的替代方案,会影响他们如何评价之前的目标一致的选择,进而影响他们继续做出目标一致的选择的动机。具体来说,我们发现了放弃替代品多样性效应:如果消费者认为他们之前放弃了多种(相对于类似的)与目标不一致的替代品,而选择了与目标一致的行动,那么他们就会认为自己做出了更大的牺牲,这对他们的焦点目标产生了更大的影响。因此,他们随后更有可能做出与目标一致的选择。我们的研究结果适用于不同类型的目标(运动:研究 1;健康饮食:研究 2):研究 1,健康饮食:研究 2、3 和 5,减肥:研究 4),以及真实和假设的选择。我们还从理论上为所观察到的考虑放弃选择的效果确定了边界条件。
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The different roads not taken: Considering diverse foregone alternatives motivates future goal persistence
Decisions are rarely made in isolation. Instead, deliberation often occurs in the context of prior related choices. This article finds that goal-inconsistent foregone alternatives, options that were previously considered but not chosen, shape how consumers subsequently pursue their goals. Going beyond previous research on foregone alternatives and consumer satisfaction, the current research suggests that how consumers mentally construe foregone goal-inconsistent alternatives impacts how they evaluate their prior goal-consistent choices, which will, in turn, impact their motivation to continue making goal-consistent choices. Specifically, we find the foregone alternative diversity effect: consumers who consider having previously foregone diverse (vs. similar) goal-inconsistent alternatives in favor of a goal-consistent action then believe that they have made a greater sacrifice, which had more of an impact on their focal goal. As a result, they are then more likely to subsequently make goal-consistent choices. Our findings hold across different types of goals (exercise: Study 1, healthy eating: Studies 2, 3, and 5, weight loss: Study 4), and both real and hypothetical choices. We also identify theoretically motivated boundary conditions for the observed effect of considering foregone alternatives.
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来源期刊
CiteScore
8.40
自引率
14.60%
发文量
51
期刊介绍: The Journal of Consumer Psychology is devoted to psychological perspectives on the study of the consumer. It publishes articles that contribute both theoretically and empirically to an understanding of psychological processes underlying consumers thoughts, feelings, decisions, and behaviors. Areas of emphasis include, but are not limited to, consumer judgment and decision processes, attitude formation and change, reactions to persuasive communications, affective experiences, consumer information processing, consumer-brand relationships, affective, cognitive, and motivational determinants of consumer behavior, family and group decision processes, and cultural and individual differences in consumer behavior.
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