基于深度学习 LSTM 模型的外卖平台评论双重分类情感分析

Yunzhi Liao
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引用次数: 0

摘要

情感分析在意见分析、情感对话和产品评论等领域有着广泛的应用。然而,不同主题下的文本所表达的情感信息千差万别,例如,在电影评论集上表现良好的模型,在社交平台评论集上的模型分类效果却很差,原因在于反调短语识别不一致、表情符号情感表达不同、上下文信息缺失等。在本文中,作者重点研究了中国外卖平台美团和 "俺来也 "的数万条最新评论,并使用深度学习中的 LSTM 模型对数据进行了双重分类(正面和负面)。本文分析了 LSTM 模型在外卖评论情感分析领域的表现,并得出结论:特定领域的文本情感分析需要具体分析。
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Sentiment Analysis by Double Classification of Takeaway Platform Reviews Based on Deep Learning LSTM Models
Sentiment analysis has a wide range of applications in the fields of opinion analysis, sentiment dialog, and product reviews. However, the sentiment information expressed in texts under different topics varies greatly; for example, a model that performs well on a movie review set has poor model classification on a social platform review set due to inconsistent recognition of antiphonal phrases, different expression of emoji sentiment, and missing contextual information. In this paper, the authors focus on tens of thousands of latest reviews of Chinese takeout platforms Meituan and Elema, and use the LSTM model in deep learning to double classify the data (positive and negative). This paper analyzes the performance of LSTM models in the field of sentiment analysis of takeout reviews and concludes that domain-specific text sentiment analysis requires specific analysis.
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