Social Work and Intractable Conflict: Professional Experiences and Role Perceptions

Social workers worldwide share a common framework and mission: to provide aid to those in need and promote social justice. Yet as an international profession, both global and local realities contribute to the unique ways in which the profession is understood and practised in various locations. This article considers the broad issue of how local and global realities shape social workers’ understanding of the profession using the case of Israeli-Jewish social workers as an exemplar. Narrative and life story methods were used to understand individual life stories within collective political and professional contexts. Sixteen Jewish-Israeli social workers participated in two, individual zoom interviews each in which they described becoming a social worker and practising in the context of an intractable conflict, the Israeli–Palestinian conflict. Three approaches to social work practice emerged, suggesting that social work in Israel has shifted away from applying ecological perspectives, limiting both how social workers understand their roles and how they practise. Recommendations for incorporating a politically aware framework to social work practice, research and education are discussed.