释放接待与旅游体验的变革力量:走向理论综合与研究议程

Laurie Wu, Alei Fan, Yuansi Hou, Wei Wei
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引用次数: 0

摘要

款待和旅游体验具有无可挑剔的转化能力。在借鉴体验优势文献的基础上,当前的研究通过自尊、自主、意义和相关性强调了基于需求的机制,以理解好客与旅游体验的转化能力。通过对以往文献的综述,我们首先归纳了这四种基于需求的机制在好客与旅游体验文献中的应用情况。在围绕这四种基于需求的机制演变的社会条件趋势的背景下,我们建立了一个 "HEAL "模型,概括了好客与旅游体验的变革功能,即庇护(Harbor)、进化(Evolve)、唤醒(Awaken)和联系(Link)个人。最后,我们的研究呼吁开展更多的研究,以促进好客与旅游体验的变革力量。
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Unlocking the Transformative Power of Hospitality and Tourism Experiences: Towards Theoretical Syntheses and Research Agenda
Hospitality and tourism experiences have impeccable capacities of transformation. Drawing on the experience advantage literature, the current research highlights the needs-based mechanisms through self-esteem, autonomy, meaningfulness, and relatedness in understanding the transformative power of hospitality and tourism experiences. Through a synthesis of past literature, we first synthesize how these four needs-based mechanisms have been addressed in the hospitality and tourism experience literature. Against the backdrop of socially conditioned trends evolving around the four needs-based mechanisms, we developed a “HEAL” model to outline the transformative functions of hospitality and tourism experiences, which are to Harbor, Evolve, Awaken and Link individuals. Finally, our research calls for additional studies that contribute to advancing hospitality and tourism experiences’ transformative power.
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