排名越高,学生满意度越高:印度高等教育机构提供的证据

IF 1.9 Q2 EDUCATION & EDUCATIONAL RESEARCH Journal of Applied Research in Higher Education Pub Date : 2024-03-25 DOI:10.1108/jarhe-08-2023-0358
Sam Thomas
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引用次数: 0

摘要

目的 未来的学生和教育系统中的其他利益相关者将全球和国家排名作为衡量不同高等院校教育质量的标准。院校排名被视为声誉的衡量标准,在吸引学生方面发挥着重要作用。但是,学生在排名靠前的院校学习是否快乐?高排名是否意味着高学生满意度?本研究利用印度顶尖教育机构的数据回答了这一问题。本研究探讨了印度排名靠前的高等教育机构在学生满意度方面的表现。研究利用国家院校排名框架(NIRF)公布的关键绩效指标数据和 NAAC 报告的这些院校的学生满意度得分,探讨了院校排名与其学生满意度得分之间可能存在的关系。唯一一个与学生满意度呈正相关的院校绩效维度是毕业生成绩。实践意义强调了修改排名框架以反映学生满意度真正驱动因素的重要性。学生满意度调查的项目应定期更新,以反映学生的实际关切。鉴于 2022 年出国接受高等教育的印度学生人数达到了 750 365 人,创下了六年来的新高,这一点非常重要。由于这些院校之间竞争激烈,排名和认证已成为学生选择院校的重要参数。但是,排名靠前的高等教育机构是否拥有最满意的学生群体呢?本研究利用最可靠的二手数据推翻了这一假设。这项研究在印度尚属首次。它对最受推崇的排名框架具有重大意义。
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Does higher ranking ensure higher student satisfaction: evidence from higher education institutions in India

Purpose

Prospective students and other stakeholders in the education system use global and national rankings as a measure of the quality of education offered by different higher educational institutions. The ranking of an Institution is seen as a measure of reputation and has a significant role in attracting students. But are students happy in the top-ranked institutions? Does a high rank translate into high student satisfaction? This study answers this question taking data from top educational institutions in India.

Design/methodology/approach

This study examines how the top-ranked higher education institutions in India fare on student satisfaction. Using the data on key performance indicators published by the National Institutional Ranking Framework (NIRF) and student satisfaction scores of these institutions reported by NAAC, the study explores a possible relationship between the ranking of an institution and its student satisfaction score.

Findings

The study finds no significant relationship between the ranking of an institution and its student satisfaction score. The only institutional performance dimension which has a positive correlation with student satisfaction is graduate outcome. The diversity dimension is seen to be negatively correlated with student satisfaction.

Practical implications

The importance of modifying the ranking frameworks to account for the real drivers of student satisfaction is highlighted. The items in the student satisfaction survey should be regularly updated to reflect the actual concerns of the students. This is very important given the fact that the number of Indian students going abroad for higher education recorded a six-year high in 2022 at 750,365.

Originality/value

With more than 50,000 institutions catering to over 40 million students, India has the largest higher education system in the world. Given the high level of competition among these institutions, ranking and accreditation have become important parameters used by students for selection of an institution. But do top-ranked higher education institutions have the most satisfied student community? The assumption is disproved using the most credible secondary data. This study is the first of its kind in the Indian context. It has huge implications for the most respected ranking frameworks.

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来源期刊
Journal of Applied Research in Higher Education
Journal of Applied Research in Higher Education EDUCATION & EDUCATIONAL RESEARCH-
CiteScore
4.50
自引率
11.80%
发文量
63
期刊介绍: Higher education around the world has become a major topic of discussion, debate, and controversy, as a range of political, economic, social, and technological pressures result in a myriad of changes at all levels. But the quality and quantity of critical dialogue and research and their relationship with practice remains limited. This internationally peer-reviewed journal addresses this shortfall by focusing on the scholarship and practice of teaching and learning and higher education and covers: - Higher education teaching, learning, curriculum, assessment, policy, management, leadership, and related areas - Digitization, internationalization, and democratization of higher education, and related areas such as lifelong and lifewide learning - Innovation, change, and reflections on current practices
期刊最新文献
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