认可对坦桑尼亚制造业员工绩效的影响:坦噶水泥公司案例

Sikira R., Madaba R., Filbert R.
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摘要

在一个组织中,员工之间的激励作用各不相同。虽然人们普遍认为金钱激励更受员工欢迎,但对于非金钱激励(如表彰)是否会影响员工绩效却存在争议。本研究以坦桑尼亚坦噶水泥公司为例,探讨了表彰对制造业员工绩效的影响。在进行本研究时,研究人员采用了描述性研究设计。此外,研究人员还采用简单随机抽样法选取了 50 名受访者,通过问卷调查收集了定量数据。在分析过程中,研究人员借助社会科学统计软件包(SPSS),采用描述性和推论性统计方法对数据进行了分析。研究发现,媒体的代表性增强了员工提高绩效的愿望,突出了可见度和认可的重要性。个人表彰有助于提高敬业度,这与激励理论相吻合。收到表扬信可验证员工的辛勤工作,提高工作满意度和忠诚度。表彰计划还能提升员工士气,影响生产率和团队合作。公开表彰能促进员工的承诺,而对工作、工作场所和同事的积极看法对营造积极的工作环境至关重要。此外,来自主管和同事的口头赞赏是最有影响力的表彰形式,因为它是直接的、个人的。获得表彰证书也很重要,因为正式的认可可以提高员工的工作绩效。研究建议,实施媒体代表战略、制定表彰计划和利用有形的表彰信物是提高员工绩效的最佳战略。这可以营造积极的工作环境,提高敬业度,并通过强化赞赏和认可来提高生产率。
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Impact of recognition on employees` performance in the Manufacturing Industries in Tanzania: A Case of Tanga Cement Company
Motivation works differently among employees in an organisation. While it is generally acceptable that monetary incentive is preferable among employees but there is a debate regarding non–financial incentives such as recognition on whether they impact employee performance. This study examined the impact of recognition on employees` performance in the manufacturing industries in Tanzania by using a case of Tanga Cement Company. In conducting this study, the researchers employed a descriptive research design. Furthermore, a simple random sampling method was used to select 50 respondents which enabled the collection of quantitative data through the use of questionnaires. In analysis, the study employed descriptive and inferential statistics to analyse the data with the aid of the Statistical Package of Social Science (SPSS). The study found that media representation boosts employees' desire to perform better, highlighting the importance of visibility and validation. Personal recognition fosters enhanced dedication, aligning with motivation theories. Receipt of recognition letters validates hard work, increasing job satisfaction and loyalty. Recognition programmes also lift employees' morale, influencing productivity and teamwork. Public recognition fosters commitment, and positive perceptions of work, workplace, and colleagues are crucial for a positive work environment. Furthermore, verbal appreciation from supervisors and co-workers is the most impactful form of recognition, as it is immediate and personal. Receiving a recognition certificate is also significant, as formal acknowledgement can enhance employees' work performance. The study recommends that implementing media representation strategies, establishing recognition programmes, and utilising tangible tokens of appreciation can be the best strategies to boost employee performance. This creates a positive work environment, enhances dedication, and boosts productivity by reinforcing appreciation and acknowledgement.
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