基于 SOR 模型的消费者行为:短视频广告如何影响家具消费者的购买意向?

Shulan Yu, Hongli Zhang, Qun Zheng, Dongdong Chu, Tianyue Chen, Xinran Chen
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摘要

短视频广告是推广家具产品的一种新颖而有影响力的媒介,但其对消费者购买意向的影响仍未得到充分探讨。本研究采用了扩展的刺激-有机体-反应(SOR)框架,这一心理学理论阐明了刺激(短视频广告)、有机体(消费者)和反应(购买意向)之间的相互关系。本研究采用结构方程模型(SEM)对这些关系进行了定量研究。研究结果表明,"流动体验 "和 "网真体验 "对购买意向有显著影响,表明在观看与家具相关的短视频广告时体验到高度参与和沉浸感的消费者更有可能表现出购买行为。本研究还确定了网真体验的三个关键前因:社会影响力、感知娱乐价值和感知互动性。这些因素可以通过增加消费者的互动和参与来提高短视频广告的效果。此外,便利条件、感知娱乐价值和媒体丰富性也会显著影响消费者的流动体验。这表明,在设计短视频广告时应考虑这些因素,以优化消费者的流动体验,从而提高购买意向。本研究为 SOR 框架提供了实证证据,探讨了短视频广告对家具消费者购买意向的影响,并为营销从业者提供了实践意义和建议。
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Consumer behavior based on the SOR model: How do short video advertisements affect furniture consumers’ purchase intentions?
Short video advertisements are a novel and influential medium for promoting furniture products, but their effects on consumers’ purchase intentions remain underexplored. This study applies the extended stimulus-organism-response (SOR) framework, a psychological theory that elucidates how stimuli (short video ads), organisms (consumers), and responses (purchase intentions) are interrelated. This study quantitatively examines these relationships using structural equation modeling (SEM). The results reveal that the Flow experience and Telepresence experience significantly affect purchase intentions, indicating that consumers who experience high levels of engagement and immersion while viewing short furniture-related video ads are more likely to exhibit buying behavior. This study also identifies three critical antecedents of the Telepresence experience: social influence, perceived entertainment value, and perceived interactivity. These factors may enhance the effectiveness of short-form video advertising by increasing consumer interaction and engagement. Moreover, convenience conditions, perceived entertainment value, and media richness significantly influence consumers’ flow experience. This suggests that these factors should be considered when designing short video advertisements to optimize consumers’ flow experience and thus increase purchase intentions. This study provides empirical evidence for the SOR framework, investigates the impact of short video advertisements on furniture consumers’ purchase intention, and offers practical implications and recommendations for marketing practitioners.
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